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Article > Product : Agent Setup or Intelligent Workload Distribution or test

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Standalone:
None (70) · No (193) · Yes (13)
productshort:
Draft:PEC-AS (129) · Draft:PEC-IWD (43) · Draft:PEC-test (5) · PEC-AS (59) · PEC-IWD (40)
Platform:
None (103) · GenesysCloud (9) · GenesysEngage-cloud (160) · GenesysEngage-onpremises (2) · GenesysEngage_cloud (2)
ComingSoon:
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None (157) · Administrator (117) · Administrator, Developer (2)
DisplayName:
None (13) · Architecture (5) · High availability and disaster recovery (4) · Configure IWD (4) · Before you begin (4) · My Channels options (3) · Recording options (3) · Set up IWD (3) · Single Sign-On (3) · Statistics options (3) · Supervisor options (3) · Templates (3) · Channel options (3) · Transactions (3) · Bulk Import (3) · Service Client options (3) · Agent Groups (3)
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None (49) · Upgrade, rollback, or uninstall (4) · Bulk Import (3) · Recording options (3) · Service Client options (3) · Set up IWD (3) · Single Sign-On (3) · Statistics options (3) · Supervisor options (3) · Transactions (3) · Channel options (3) · Templates (3) · Agent Groups (3) · My Channels options (3)
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None (8) · Admin (4) · Administrator (39) · Deployment (1) · IWDDMPEGuide (20) · IWDPEGuide (22) · ManageCC (142) · Source (40)
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None (168) · Agent Setup (86) · Agent Setup, Agent Workspace (2) · Agent Setup, Designer, Platform Administration (2) · Agent Setup, Platform Administration (2) · Agent Workspace, Agent Setup (4) · intelligent Workload Distribution (2) · Platform Administration (10)
UseCase:
None (271) · BO02 (3) · BO02, BO03 (2)
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None (257) · 55cef4ff-9306-4313-8fd8-377282a38478 (4) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (4) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (4) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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