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Article > Platform : GenesysEngage-cloud or GenesysEngage-onpremises, GenesysCloud & ComingSoon: Other & Dimension : Segments or None & Manual : Designer or RPRT or None

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Standalone:
No (453) · Yes (71)
productshort:
Draft:PEC-REP (126) · PEC-REP (123) · Draft:DES (103) · DES (102) · Draft:PEC-WFM (4) · PEC-WFM (4) · Draft:WID (4) · Solution (3) · Draft:Solution (3) · Draft:PEC-GSM (3) · Draft:PEC-GS (2) · PEC-OU (2) · PEC-GS (2) · Draft:PEC-OU (2) · ATC (2) · WID (2) · Draft:ATC (2)
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TocName:
None (37) · Agent Details Activity Report (5) · Final Disposition Dashboard (4) · Agent Login-Logout Details Report (4) · Agent Group Membership Details Report (4) · Bot Analytical Dashboard (4) · Agent State Details Report (4)
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UseCase:
None (504) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
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None (524)

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