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Article > Role : Administrator or Administrator, Agent, Developer, Supervisor or Administrator, Developer or Agent or Supervisor & Manual : Administrator or ManageCC or None & PEPageType: None

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Standalone:
None (21) · No (265) · Yes (48)
productshort:
Draft:PEC-AS (53) · PEC-AS (53) · PEC-WFM (20) · Draft:PEC-WFM (20) · Draft:PEC-CAB (16) · PEC-CAB (16) · PEC-ES (12) · Draft:PEC-ES (12) · PEC-GPA (11) · Draft:PEC-GPA (11) · PEC-DC (10) · Draft:PEC-DC (10) · PEC-IVR (7) · Draft:Solution (7) · Draft:PEC-PA (7) · Draft:PEC-IVR (7) · Draft:PEC-GS (7) · PEC-GS (6) · Draft:PEC-IWD (6)
Other values:
Platform:
None (50) · Genesys Multicloud CX (3) · GenesysCloud (6) · GenesysEngage-cloud (268) · GenesysEngage-onpremises (5) · GenesysEngage_cloud (2)
ComingSoon:
None (2) · No (331) · Yes (1)
Role: (Click arrow to add another value)
DisplayName:
Standard Responses (4) · DNs (3) · Voicemail Management (3) · Get started (3)
Other values:
TocName:
None (15) · Voicemail Management (3) · DNs (3)
Other values:
Dimension:
None (311) · CallbackClickToCall (6) · Journey (4) · Metrics (6) · OSHelp (1) · sr (6)
Product:
None (6) · Administrator (1) · Agent (6) · Agent folder (1) · Agent Setup (106) · Callback (32) · Cloud Data Download Service (2) · Co-Browse (2) · Digital Channels (15) · eServices Manager (24) · Genesys Authentication (1) · Genesys Recording, Quality Management, and Speech Analytics (10) · Genesys Softphone (13) · Gplus Adapter for Salesforce (22) · Intelligent Workload Distribution (9) · IVR Administration (14) · Outbound (CX Contact) (1) · Platform Administration (7) · Reporting (6) · Routing and Designer (2) · Solutions (10) · Supervisor (2) · System-Level Documentation (2) · Workforce Management (40)
Manual: (Click arrow to add another value)
Application:
None (65) · Agent Setup (86) · Agent Setup, Agent Workspace (2) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (2) · Agent Setup, Platform Administration (2) · Agent Workspace (3) · Agent Workspace, Agent Setup (8) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Platform Administration (2) · Agent Workspace, Workforce Management (2) · Callback (32) · Designer (10) · intelligent Workload Distribution (2) · IVR Administration (16) · Outbound,Outbound Administration (1) · Platform Administration (40) · Platform Administration, Agent Setup, Designer (1) · Recording (10) · Reporting Administration GCXI (2) · Workforce Administration (40)
UseCase:
None (323) · BO02 (3) · BO02, BO03 (2) · CE01 (2) · CE27 (2) · CE31, CE41, EE31 (2)
PEPageType: (Click arrow to add another value)

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