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Article > Platform : GenesysEngage-cloud or GenesysEngage-onpremises, PureConnect, GenesysCloud or None & Role : Administrator or Administrator, Developer & Dimension: None

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Standalone:
None (29) · No (725) · Yes (34)
productshort:
Draft:DES (101) · DES (100) · Draft:PEC-REC (67) · Draft:PEC-AS (50) · PEC-AS (50) · PEC-REC (48) · Draft:PEC-OU (33) · PEC-OU (33) · PEC-WFM (23) · Draft:PEC-WFM (23) · PEC-CAB (14) · Draft:PEC-CAB (14) · PEC-ROU (13) · Draft:PEC-ROU (13) · Draft:PEC-ES (12) · PEC-ES (12) · Draft:PEC-GPA (10) · Draft:PEC-REP (9) · PEC-GPA (9) · Draft:PEC-Admin (9)
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Platform: (Click arrow to add another value)
ComingSoon:
None (5) · No (777) · Yes (6)
Role: (Click arrow to add another value)
DisplayName:
What is an interaction (4) · Standard responses (4) · Manage personally identifiable information (4) · Voicemail management (3) · Explore (3) · Configure the Genesys Agent Assist Plugin for Workspace Desktop Edition (3) · DNs (3) · Trending (3) · Content browser (3) · Get started (3) · Create a new dashboard (3) · Managing widgets (3) · Routing (3) · Search Results grid (3) · Working with saved trending filters (3) · Report widget (3) · Interaction lists (3) · Dashboard (3) · Working with dashboards (3)
Other values:
TocName:
None (70) · What is an interaction (4) · Manage PII (4) · Interaction lists (3) · Create a new dashboard (3) · Report widget (3) · Content browser (3) · Search Results grid (3) · Configure the Plugin (3) · Dashboard (3) · DNs (3) · Explore (3) · Trending (3) · Managing widgets (3) · Routing (3) · Working with saved trending filters (3) · Working with dashboards (3) · Voicemail management (3)
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Dimension: (Click arrow to add another value)
Product:
Designer (200) · Genesys Recording, Quality Management, and Speech Analytics (115) · Agent Setup (100) · Outbound (CX Contact) (66) · Workforce Management (46) · Callback (28) · eServices Manager (24) · Gplus Adapter for Salesforce (19) · Reporting (17) · Routing and Designer (14) · IVR Administration (14) · Genesys Softphone (13) · None (13) · Digital Channels (12) · Routing (12) · Cloud Data Download Service (10) · Intelligent Workload Distribution (9) · Co-Browse (8)
Other values:
Manual:
None (29) · Admin (38) · Administrator (160) · AuthPEGuide (2) · CABPEGuide (2) · CXContact (64) · CXCPEGuide (2) · DCPEGuide (1) · Deployment (2) · Designer (199) · DESPEGuide (2) · Developer (10) · EmailPEGuide (2) · ETLRef (12) · FldCod (24) · GAWFMPEGuide (1) · GCXIPEGuide (4) · GenesysEngageCloudRN (2) · GPAPEGuide (1) · GVPPEGuide (2) · GWSPEGuide (3) · Help (2) · IWDDMPEGuide (2) · IWDPEGuide (2) · IXNPEGuide (2) · ManageCC (98) · PEGuide (1) · PulsePEGuide (2) · RPRT (5) · STRMSPEGuide (2) · TenantPEGuide (2) · TLMPEGuide (2) · UCSPEGuide (2) · User (86) · UserGuide (2) · VMPEGuide (5) · WDEPlugin (7) · WebRTCPEGuide (2) · WWEPEGuide (2)
Application:
None (129) · Agent Desktop (5) · Agent Setup (82) · Agent Setup, Agent Workspace (2) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (4) · Agent Workspace (6) · Agent Workspace, Agent Setup (9) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Agent Workspace, Platform Administration (2) · App Studio (2) · Callback (26) · Cloud Data Download Service (8) · CX Contact (64) · Designer (228) · Genesys Portal (2) · IVR Administration (14) · Platform Administration (40) · Platform Administration, Agent Setup, Designer (1) · Recording (115) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (4) · Workforce Administration (34)
UseCase:
None (777) · BO02 (1) · BO02, BO03 (2) · CE01 (4) · CE27 (2) · CE31, CE41, EE31 (2)
PEPageType:
None (744) · 55cef4ff-9306-4313-8fd8-377282a38478 (44)

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