View table: ArticleCloudRN
Table structure:
- ServiceId - List of String
- DepGuideServiceId - List of String
- ComponentId - List of String
- DeploymentTypeId - List of String
- ReleaseTypeId - List of String
- Footer - Wikitext
This table has 89 rows altogether.
| Page | ServiceId | DepGuideServiceId | ComponentId | DeploymentTypeId | ReleaseTypeId | Footer |
|---|---|---|---|---|---|---|
| ContentAdmin/Internal/ReleaseNote/Designer | b9e5e9d4-37a0-4fa2-87a3-957773249c9b | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Designer, click here: Designer Release Notes | |||
| Draft:ContentAdmin/Internal/ReleaseNote/Agent Desktop | acaca529-aedd-4820-8557-4966ab8490db | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | Test footer contentwith some link to PSAAS content: Designer RN |
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| Draft:ContentAdmin/Internal/ReleaseNote/Agent Setup | edfa30cc-f909-4114-b72e-0934810e3cd4 | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||||
| Draft:ContentAdmin/Internal/ReleaseNote/Designer | b9e5e9d4-37a0-4fa2-87a3-957773249c9b | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Designer, click here: Designer Release Notes | |||
| Draft:ContentAdmin/Internal/ReleaseNote/Genesys Info Mart | 456eb773-9bac-427c-8780-b59c203173e4 | 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Genesys Pulse, click here: Real-Time Reporting (v9) | |||
| Draft:ContentAdmin/Internal/ReleaseNote/intelligent Workload Distribution | f64aa94c-dc85-4e63-9790-917dabe31a55 | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||||
| Draft:ContentAdmin/Internal/ReleaseNote/Pulse | 6e3d490b-bb6c-4e5d-8a61-313290c6d632 | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 • 8b480b3c-2733-433a-9166-eab2c2d0663a | ||||
| Draft:ContentAdmin/Internal/ReleaseNote/WWE | acaca529-aedd-4820-8557-4966ab8490db • 85791a95-8f37-4db9-bc4e-e52855806cee | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/Agent Desktop | 9cbd9a42-4bdc-4205-948a-8c130eb304a2 | 11ff3d39-ae2b-4526-b7e5-7dcdf781ef01 • 9cbd9a42-4bdc-4205-948a-8c130eb304a2 | acaca529-aedd-4820-8557-4966ab8490db • 85791a95-8f37-4db9-bc4e-e52855806cee | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 • 577e188b-36c5-4733-86a7-e1d0d6564aff • 8b480b3c-2733-433a-9166-eab2c2d0663a | For information about prior releases of Agent Workspace (Agent Desktop), click here: Agent Desktop (V.9) For information about prior releases of Gplus Adapter for Salesforce, click here: Gplus Adapter (V.9) for Salesforce |
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| Draft:ReleaseNotes/Current/GenesysEngage-cloud/Agent Setup | 11ff3d39-ae2b-4526-b7e5-7dcdf781ef01 | edfa30cc-f909-4114-b72e-0934810e3cd4 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Agent Setup, click here: Agent Setup | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/APIs | 0fcb8655-220a-4ab7-a297-1e1e02903acc • 0022040f-bda0-482b-82d8-d3a8e5901e0e • 67e245e5-dbbf-4076-873e-48977520dd88 • e0eed8f0-7094-4486-9cad-b3aca22aa6cd • b07a1886-149e-4848-99b0-16b87aa56b21 • 14884293-effe-4f1b-b63c-50e698d5a185 • 8fdb7e02-c170-4ea5-aa69-9da1c4b521a2 • 13b5c81e-dc02-4009-adb4-a37244623672 | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 • 8b480b3c-2733-433a-9166-eab2c2d0663a | For information about prior releases, see Genesys Multicloud CX APIs. | |||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/Authentication | 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e | 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e | 0fcb8655-220a-4ab7-a297-1e1e02903acc • 1bff5e74-a889-4bb8-b75a-8d721f63766e • 4860e40c-0d81-4e3f-8b99-3a869000bc0e | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Authentication Service, click here: Authentication Service For information about prior releases of Authentication API, click here: Authentication API |
|
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/Callback | 58e238b9-a7f6-4af9-8050-0fe1b7cb1c39 | 58e238b9-a7f6-4af9-8050-0fe1b7cb1c39 | e6de2642-136b-4d94-ac3f-724e317bcbc8 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Callback, click here: Callback | |
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/CX Contact | bd34fb74-a5d2-4463-8a08-05cb52928172 | bd34fb74-a5d2-4463-8a08-05cb52928172 | 1d50e8d9-3431-4b29-8a71-73b6563c4c9d | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/Designer | 7e3f500e-c7d5-4f0e-a62d-f7a002178a90 | 7e3f500e-c7d5-4f0e-a62d-f7a002178a90 | b9e5e9d4-37a0-4fa2-87a3-957773249c9b • aa8ba3b2-7c74-4855-8198-d1d1d1509160 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Designer, see Designer Release Notes. | |
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/Digital Channels | 9e7aa6a5-e8c6-4d8c-816f-4790127eabe7 | 9e7aa6a5-e8c6-4d8c-816f-4790127eabe7 | c5a76aa7-eedc-4cba-8bf2-b23a4d28ef29 • 074d8cb2-e6a5-4df8-97d2-d1044727c558 • 0022040f-bda0-482b-82d8-d3a8e5901e0e | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 • 577e188b-36c5-4733-86a7-e1d0d6564aff • 8b480b3c-2733-433a-9166-eab2c2d0663a | For information about prior releases of Genesys Digital Channels, click here: Digital Channels | |
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/Email | b2d1432d-5111-43be-90fa-3abe7e48df15 | b2d1432d-5111-43be-90fa-3abe7e48df15 | 3422613a-aedc-4c60-8382-2568e9d0c983 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/EventStream | 9ce44113-a53b-40ec-a078-21c69430b048 | 9ce44113-a53b-40ec-a078-21c69430b048 | 88a50ae8-079a-4b2c-8455-c03941d338be | 5439f1be-1868-4091-b058-1667389b6ce1 • 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/GCXI | 1f419ea4-5e6e-4052-abc1-c56ff55106e2 | 1f419ea4-5e6e-4052-abc1-c56ff55106e2 | e17cb0c3-b6d6-41c2-8dfc-40ee83f99d56 • GCXI | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Genesys CX Insights (GCXI), see: Genesys CX Insights.
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| Draft:ReleaseNotes/Current/GenesysEngage-cloud/Genesys Portal | ec530cff-8e23-4848-bd34-cd7a16967102 | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Genesys Portal, see Genesys Portal. | |||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/Genesys Pulse | 1875e48e-d547-469f-b025-7ce3ca8b0f83 | 1875e48e-d547-469f-b025-7ce3ca8b0f83 | 6e3d490b-bb6c-4e5d-8a61-313290c6d632 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Genesys Pulse, see Real-Time Reporting (v9). | |
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/Genesys Widgets | 7802d66f-e043-41e3-8ef9-fa8f01a5d482 | ec194bf2-b79a-436d-8ff6-eaff94d9f43a | For information about prior releases of Genesys Widgets, click here: Genesys Widgets | |||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/GenesysSoftphone | d694a3aa-8d50-43d7-b587-d985c73e122d • 6ef2f13e-0e54-4c5f-899a-5562046498ef | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases, see: | |||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/GIM | 3b2bdfd2-9eb1-4a99-a181-356f2704bc02 | 3b2bdfd2-9eb1-4a99-a181-356f2704bc02 | 5c6029d5-9639-4dc0-921a-f4f8a48f525b • 67cc0ee9-f716-4371-8b81-a41fbe7f6b96 • 456eb773-9bac-427c-8780-b59c203173e4 | 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/GVP | 512b7e2b-c4f0-4ba9-ab15-e6a4d3180b45 | 512b7e2b-c4f0-4ba9-ab15-e6a4d3180b45 | 44476ff3-40f8-4640-bd8b-7c0834a1fe55 • 0ed06171-d761-4c0c-855b-af391b57e8a5 • aacab4b7-c79e-4748-8b7e-51563628566a • 35daaa1d-708e-48b8-af6c-cf258cbd4e0a • 38f7f170-d83e-483b-a2ca-4dd424a28fde | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/GWS | 11ff3d39-ae2b-4526-b7e5-7dcdf781ef01 | 11ff3d39-ae2b-4526-b7e5-7dcdf781ef01 • 9cbd9a42-4bdc-4205-948a-8c130eb304a2 | d8ae146d-0abb-4c7e-8a14-3be0a382a3d5 | 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/Intelligent Workload Distribution | c160305a-8641-4279-b8b6-9889cb1cb568 • 61134e9d-ba5b-4bbf-835a-81c0536c916f | 61134e9d-ba5b-4bbf-835a-81c0536c916f | fd8aff3a-6766-4eb1-9281-c5c235de3426 • 9d93d57b-8e44-4ecb-97a7-ece81aa8fae8 • 67e245e5-dbbf-4076-873e-48977520dd88 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Intelligent Workload Distribution, click here : intelligent Workload Distribution For information about prior releases of Intelligent Workload Distribution API, click here: Intelligent Workload Distribution API |
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| Draft:ReleaseNotes/Current/GenesysEngage-cloud/InteractionServer | 5b93c36d-cbc2-49e6-97d9-b0ed4b69aff4 | 5b93c36d-cbc2-49e6-97d9-b0ed4b69aff4 | a9b31423-d59d-4402-b7cd-c18316cd517e | 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/Recording | c6d90412-17a5-4d3b-b822-060c75731775 | 5439f1be-1868-4091-b058-1667389b6ce1 • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 8b480b3c-2733-433a-9166-eab2c2d0663a | For information about prior releases, see Recording, QM and Interaction Analytics. | |||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/RecordingBackup | 273872a6-b91c-4e94-a7cf-c65983dc784c | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Recording Cloud Backup Service (RCBS), see Recording Cloud Backup Service Release Notes. | |||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/ReportingAnalytics | 1f419ea4-5e6e-4052-abc1-c56ff55106e2 | e31ce94a-41fd-4e16-9114-90857941a4a2 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a | |||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/ScreenRecording | 7eaa3f7d-ec43-4178-983c-9c3a306a31d6 | ec194bf2-b79a-436d-8ff6-eaff94d9f43a | For information about prior releases, see Screen Recording Service. | |||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/SolutionAcceptanceTool | adffcfc3-90a1-43ad-9887-739da3495f4a | 939e7e75-a32c-46f8-9e56-bb1522f2ca83 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 • 577e188b-36c5-4733-86a7-e1d0d6564aff | |||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/Telemetry | 97884a5d-324e-4067-8444-8369ca96ffb8 | 97884a5d-324e-4067-8444-8369ca96ffb8 | e2ed6fb9-f7c0-45a9-a38b-d0424bddcc38 | 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/UCS | 9c5d5ebb-573a-4272-a662-fcb8e8238261 | 9c5d5ebb-573a-4272-a662-fcb8e8238261 | f1190ccf-1166-4200-9105-524d0f613a35 | 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/VoiceAgentStateService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | 912989a3-8725-4647-b516-a6c65590173f | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/VoiceCallStateService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | 7f1272f3-3043-4558-a494-53ce6d1a9101 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/VoiceConfigService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | f3ef7aac-ad0b-43b2-888a-68699760d006 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/VoiceDialPlanService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | 299cd793-0da8-4936-ad3f-f3152eb69dba | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/VoiceFrontEndService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | 8324d6fc-bf24-4643-9393-dfc1510f8820 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/VoiceOrchestrationService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | 3be11e5d-6a28-4409-95d5-9b1af2b66417 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/VoiceRegistrarService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | f51506bb-687a-4a29-a4d9-b655913f02d1 | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 • 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/VoiceRQService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | 71d18501-a4ff-4fae-8d7f-786f43c08034 | 577e188b-36c5-4733-86a7-e1d0d6564aff • 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/VoiceSIPClusterService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | dc95d354-6dba-4291-98d9-f11343c12f7b | 577e188b-36c5-4733-86a7-e1d0d6564aff • 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/VoiceSIPProxyService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | 4c32d167-fb8a-4157-a204-8dbb1342a9f8 | 577e188b-36c5-4733-86a7-e1d0d6564aff • 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/VoiceTenantService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 • c4749716-a442-4050-ab1a-ca34e082b5c0 | 983878e8-fc8b-4ec3-9608-9e213ad8b298 | 577e188b-36c5-4733-86a7-e1d0d6564aff • 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/VoiceVoicemailService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | aaceaac0-cfa6-437f-9c8a-30b57f9d802e | 577e188b-36c5-4733-86a7-e1d0d6564aff • 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/WebRTC | 12d65e68-20aa-4cf7-848f-cc4358c67b25 | 12d65e68-20aa-4cf7-848f-cc4358c67b25 | 0371606b-df5e-41e2-869d-2009e76b916e • 94d1f6bb-6e40-4a26-9222-85c1676fcf07 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of WebRTC, click here: WebRTC Release Notes | |
| Draft:ReleaseNotes/Current/GenesysEngage-cloud/WorkforceManagement | bdc82b52-150e-4825-9a98-3c45bca3c72d | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Workforce Management, see Workforce Management Release Notes. | |||
| ReleaseNotes/Current/GenesysEngage-cloud/Agent Desktop | 9cbd9a42-4bdc-4205-948a-8c130eb304a2 | 11ff3d39-ae2b-4526-b7e5-7dcdf781ef01 • 9cbd9a42-4bdc-4205-948a-8c130eb304a2 | acaca529-aedd-4820-8557-4966ab8490db • 85791a95-8f37-4db9-bc4e-e52855806cee | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 • 577e188b-36c5-4733-86a7-e1d0d6564aff • 8b480b3c-2733-433a-9166-eab2c2d0663a | For information about prior releases of Agent Workspace (Agent Desktop), click here: Agent Desktop (V.9) For information about prior releases of Gplus Adapter for Salesforce, click here: Gplus Adapter (V.9) for Salesforce |
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| ReleaseNotes/Current/GenesysEngage-cloud/Agent Setup | 11ff3d39-ae2b-4526-b7e5-7dcdf781ef01 | edfa30cc-f909-4114-b72e-0934810e3cd4 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Agent Setup, click here: Agent Setup | ||
| ReleaseNotes/Current/GenesysEngage-cloud/APIs | 0fcb8655-220a-4ab7-a297-1e1e02903acc • 0022040f-bda0-482b-82d8-d3a8e5901e0e • 67e245e5-dbbf-4076-873e-48977520dd88 • e0eed8f0-7094-4486-9cad-b3aca22aa6cd • b07a1886-149e-4848-99b0-16b87aa56b21 • 14884293-effe-4f1b-b63c-50e698d5a185 • 8fdb7e02-c170-4ea5-aa69-9da1c4b521a2 • 13b5c81e-dc02-4009-adb4-a37244623672 | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 • 8b480b3c-2733-433a-9166-eab2c2d0663a | For information about prior releases, see Genesys Multicloud CX APIs. | |||
| ReleaseNotes/Current/GenesysEngage-cloud/Authentication | 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e | 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e | 0fcb8655-220a-4ab7-a297-1e1e02903acc • 1bff5e74-a889-4bb8-b75a-8d721f63766e • 4860e40c-0d81-4e3f-8b99-3a869000bc0e | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Authentication Service, click here: Authentication Service For information about prior releases of Authentication API, click here: Authentication API |
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| ReleaseNotes/Current/GenesysEngage-cloud/Callback | 58e238b9-a7f6-4af9-8050-0fe1b7cb1c39 | 58e238b9-a7f6-4af9-8050-0fe1b7cb1c39 | e6de2642-136b-4d94-ac3f-724e317bcbc8 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Callback, click here: Callback | |
| ReleaseNotes/Current/GenesysEngage-cloud/CX Contact | bd34fb74-a5d2-4463-8a08-05cb52928172 | bd34fb74-a5d2-4463-8a08-05cb52928172 | 1d50e8d9-3431-4b29-8a71-73b6563c4c9d | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of CX Contact, see CX Contact. | |
| ReleaseNotes/Current/GenesysEngage-cloud/Designer | 7e3f500e-c7d5-4f0e-a62d-f7a002178a90 | 7e3f500e-c7d5-4f0e-a62d-f7a002178a90 | b9e5e9d4-37a0-4fa2-87a3-957773249c9b • aa8ba3b2-7c74-4855-8198-d1d1d1509160 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Designer, see Designer Release Notes. | |
| ReleaseNotes/Current/GenesysEngage-cloud/Digital Channels | 9e7aa6a5-e8c6-4d8c-816f-4790127eabe7 | 9e7aa6a5-e8c6-4d8c-816f-4790127eabe7 | c5a76aa7-eedc-4cba-8bf2-b23a4d28ef29 • 074d8cb2-e6a5-4df8-97d2-d1044727c558 • 0022040f-bda0-482b-82d8-d3a8e5901e0e | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 • 577e188b-36c5-4733-86a7-e1d0d6564aff • 8b480b3c-2733-433a-9166-eab2c2d0663a | For information about prior releases of Genesys Digital Channels, click here: Digital Channels | |
| ReleaseNotes/Current/GenesysEngage-cloud/Email | b2d1432d-5111-43be-90fa-3abe7e48df15 | b2d1432d-5111-43be-90fa-3abe7e48df15 | 3422613a-aedc-4c60-8382-2568e9d0c983 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| ReleaseNotes/Current/GenesysEngage-cloud/EventStream | 9ce44113-a53b-40ec-a078-21c69430b048 | 9ce44113-a53b-40ec-a078-21c69430b048 | 88a50ae8-079a-4b2c-8455-c03941d338be | 5439f1be-1868-4091-b058-1667389b6ce1 • 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| ReleaseNotes/Current/GenesysEngage-cloud/GCXI | 1f419ea4-5e6e-4052-abc1-c56ff55106e2 | 1f419ea4-5e6e-4052-abc1-c56ff55106e2 | e17cb0c3-b6d6-41c2-8dfc-40ee83f99d56 • GCXI | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Genesys CX Insights (GCXI), see: Genesys CX Insights.
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| ReleaseNotes/Current/GenesysEngage-cloud/Genesys Portal | ec530cff-8e23-4848-bd34-cd7a16967102 | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Genesys Portal, see Genesys Portal. | |||
| ReleaseNotes/Current/GenesysEngage-cloud/Genesys Pulse | 1875e48e-d547-469f-b025-7ce3ca8b0f83 | 1875e48e-d547-469f-b025-7ce3ca8b0f83 | 6e3d490b-bb6c-4e5d-8a61-313290c6d632 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Genesys Pulse, see Real-Time Reporting (v9). | |
| ReleaseNotes/Current/GenesysEngage-cloud/Genesys Widgets | 7802d66f-e043-41e3-8ef9-fa8f01a5d482 | ec194bf2-b79a-436d-8ff6-eaff94d9f43a | For information about prior releases of Genesys Widgets, click here: Genesys Widgets | |||
| ReleaseNotes/Current/GenesysEngage-cloud/GenesysSoftphone | d694a3aa-8d50-43d7-b587-d985c73e122d • 6ef2f13e-0e54-4c5f-899a-5562046498ef | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases, see: | |||
| ReleaseNotes/Current/GenesysEngage-cloud/GIM | 3b2bdfd2-9eb1-4a99-a181-356f2704bc02 | 3b2bdfd2-9eb1-4a99-a181-356f2704bc02 | 5c6029d5-9639-4dc0-921a-f4f8a48f525b • 67cc0ee9-f716-4371-8b81-a41fbe7f6b96 • 456eb773-9bac-427c-8780-b59c203173e4 | 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| ReleaseNotes/Current/GenesysEngage-cloud/GVP | 512b7e2b-c4f0-4ba9-ab15-e6a4d3180b45 | 512b7e2b-c4f0-4ba9-ab15-e6a4d3180b45 | 44476ff3-40f8-4640-bd8b-7c0834a1fe55 • 0ed06171-d761-4c0c-855b-af391b57e8a5 • aacab4b7-c79e-4748-8b7e-51563628566a • 35daaa1d-708e-48b8-af6c-cf258cbd4e0a • 38f7f170-d83e-483b-a2ca-4dd424a28fde | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a | ||
| ReleaseNotes/Current/GenesysEngage-cloud/GWS | 11ff3d39-ae2b-4526-b7e5-7dcdf781ef01 | 11ff3d39-ae2b-4526-b7e5-7dcdf781ef01 • 9cbd9a42-4bdc-4205-948a-8c130eb304a2 | d8ae146d-0abb-4c7e-8a14-3be0a382a3d5 | 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| ReleaseNotes/Current/GenesysEngage-cloud/Intelligent Workload Distribution | c160305a-8641-4279-b8b6-9889cb1cb568 • 61134e9d-ba5b-4bbf-835a-81c0536c916f | 61134e9d-ba5b-4bbf-835a-81c0536c916f | fd8aff3a-6766-4eb1-9281-c5c235de3426 • 9d93d57b-8e44-4ecb-97a7-ece81aa8fae8 • 67e245e5-dbbf-4076-873e-48977520dd88 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Intelligent Workload Distribution, click here : intelligent Workload Distribution For information about prior releases of Intelligent Workload Distribution API, click here: Intelligent Workload Distribution API |
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| ReleaseNotes/Current/GenesysEngage-cloud/InteractionServer | 5b93c36d-cbc2-49e6-97d9-b0ed4b69aff4 | 5b93c36d-cbc2-49e6-97d9-b0ed4b69aff4 | a9b31423-d59d-4402-b7cd-c18316cd517e | 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| ReleaseNotes/Current/GenesysEngage-cloud/Recording | c6d90412-17a5-4d3b-b822-060c75731775 | 5439f1be-1868-4091-b058-1667389b6ce1 • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 8b480b3c-2733-433a-9166-eab2c2d0663a | For information about prior releases, see Recording, QM and Interaction Analytics. | |||
| ReleaseNotes/Current/GenesysEngage-cloud/RecordingBackup | 273872a6-b91c-4e94-a7cf-c65983dc784c | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Recording Cloud Backup Service (RCBS), see Recording Cloud Backup Service Release Notes. | |||
| ReleaseNotes/Current/GenesysEngage-cloud/ReportingAnalytics | 1f419ea4-5e6e-4052-abc1-c56ff55106e2 | e31ce94a-41fd-4e16-9114-90857941a4a2 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a | |||
| ReleaseNotes/Current/GenesysEngage-cloud/ScreenRecording | 7eaa3f7d-ec43-4178-983c-9c3a306a31d6 | ec194bf2-b79a-436d-8ff6-eaff94d9f43a | For information about prior releases, see Screen Recording Service. | |||
| ReleaseNotes/Current/GenesysEngage-cloud/Telemetry | 97884a5d-324e-4067-8444-8369ca96ffb8 | 97884a5d-324e-4067-8444-8369ca96ffb8 | e2ed6fb9-f7c0-45a9-a38b-d0424bddcc38 | 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| ReleaseNotes/Current/GenesysEngage-cloud/UCS | 9c5d5ebb-573a-4272-a662-fcb8e8238261 | 9c5d5ebb-573a-4272-a662-fcb8e8238261 | f1190ccf-1166-4200-9105-524d0f613a35 | 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| ReleaseNotes/Current/GenesysEngage-cloud/VoiceAgentStateService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | 912989a3-8725-4647-b516-a6c65590173f | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| ReleaseNotes/Current/GenesysEngage-cloud/VoiceCallStateService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | 7f1272f3-3043-4558-a494-53ce6d1a9101 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| ReleaseNotes/Current/GenesysEngage-cloud/VoiceConfigService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | f3ef7aac-ad0b-43b2-888a-68699760d006 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| ReleaseNotes/Current/GenesysEngage-cloud/VoiceDialPlanService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | 299cd793-0da8-4936-ad3f-f3152eb69dba | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| ReleaseNotes/Current/GenesysEngage-cloud/VoiceFrontEndService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | 8324d6fc-bf24-4643-9393-dfc1510f8820 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| ReleaseNotes/Current/GenesysEngage-cloud/VoiceOrchestrationService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | 3be11e5d-6a28-4409-95d5-9b1af2b66417 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| ReleaseNotes/Current/GenesysEngage-cloud/VoiceRegistrarService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | f51506bb-687a-4a29-a4d9-b655913f02d1 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| ReleaseNotes/Current/GenesysEngage-cloud/VoiceRQService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | 71d18501-a4ff-4fae-8d7f-786f43c08034 | 577e188b-36c5-4733-86a7-e1d0d6564aff • 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| ReleaseNotes/Current/GenesysEngage-cloud/VoiceSIPClusterService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | dc95d354-6dba-4291-98d9-f11343c12f7b | 577e188b-36c5-4733-86a7-e1d0d6564aff • 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| ReleaseNotes/Current/GenesysEngage-cloud/VoiceSIPProxyService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | 4c32d167-fb8a-4157-a204-8dbb1342a9f8 | 577e188b-36c5-4733-86a7-e1d0d6564aff • 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| ReleaseNotes/Current/GenesysEngage-cloud/VoiceTenantService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 • c4749716-a442-4050-ab1a-ca34e082b5c0 | 983878e8-fc8b-4ec3-9608-9e213ad8b298 | 577e188b-36c5-4733-86a7-e1d0d6564aff • 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| ReleaseNotes/Current/GenesysEngage-cloud/VoiceVoicemailService | 4d384b74-f61d-48f7-bace-30048213bf99 | 4d384b74-f61d-48f7-bace-30048213bf99 | aaceaac0-cfa6-437f-9c8a-30b57f9d802e | 577e188b-36c5-4733-86a7-e1d0d6564aff • 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| ReleaseNotes/Current/GenesysEngage-cloud/WebRTC | 12d65e68-20aa-4cf7-848f-cc4358c67b25 | 12d65e68-20aa-4cf7-848f-cc4358c67b25 | 0371606b-df5e-41e2-869d-2009e76b916e • 94d1f6bb-6e40-4a26-9222-85c1676fcf07 | 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of WebRTC, click here: WebRTC Release Notes | |
| ReleaseNotes/Current/GenesysEngage-cloud/WorkforceManagement | bdc82b52-150e-4825-9a98-3c45bca3c72d | ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 | For information about prior releases of Workforce Management, see Workforce Management Release Notes. |