Difference between revisions of "ATC/Current/AdminGuide/AttributesVisitor"
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|Context=Learn about the types of attributes that identify visitors based on characteristics like location, browser, device type, and so on. | |Context=Learn about the types of attributes that identify visitors based on characteristics like location, browser, device type, and so on. | ||
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|sectionHeading=About visitor attributes | |sectionHeading=About visitor attributes | ||
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|structuredtext=When you create {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Trigger|display text=action maps}}, {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Segments|display text=segments}}, and {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Outcomes|display text=outcomes}}, you use {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=VisitorAttsJourney#Operators|display text=operators}} to define {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_attributes|display text=attributes}}. One type of attribute is a {{GlossaryTooltip|term=visitor attribute}}. Visitor attributes identify visitors based on characteristics like location, browser, device type, and so on. | |structuredtext=When you create {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Trigger|display text=action maps}}, {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Segments|display text=segments}}, and {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Outcomes|display text=outcomes}}, you use {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=VisitorAttsJourney#Operators|display text=operators}} to define {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_attributes|display text=attributes}}. One type of attribute is a {{GlossaryTooltip|term=visitor attribute}}. Visitor attributes identify visitors based on characteristics like location, browser, device type, and so on. | ||
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|structuredtext={{NoteFormat|For more information on visitor attributes that enable UTM-tracking of campaign-specific activities, see {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Campaign_Attributes|display text=Campaign attributes.}}}} | |structuredtext={{NoteFormat|For more information on visitor attributes that enable UTM-tracking of campaign-specific activities, see {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Campaign_Attributes|display text=Campaign attributes.}}}} | ||
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{{!}}{{!}}Region | {{!}}{{!}}Region | ||
{{!}}{{!}}Visitor's region | {{!}}{{!}}Visitor's region | ||
| + | To track by U.S. states, supply the 2-digit state code (all caps). | ||
{{!}}{{!}}Midwest | {{!}}{{!}}Midwest | ||
| + | IN | ||
{{!}}- | {{!}}- | ||
{{!}}{{!}}Post code | {{!}}{{!}}Post code | ||
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{{!}}{{!}}alto-universal.com | {{!}}{{!}}alto-universal.com | ||
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Revision as of 09:59, September 4, 2020
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Learn about the types of attributes that identify visitors based on characteristics like location, browser, device type, and so on.
About visitor attributes
When you create action maps, segments, and outcomes, you use operators to define attributes. One type of attribute is aNo results. Visitor attributes identify visitors based on characteristics like location, browser, device type, and so on.
Types of visitor attributes
Important
For more information on visitor attributes that enable UTM-tracking of campaign-specific activities, see Campaign attributes.
| Attribute name | Description | Examples |
|---|---|---|
| Device category | Category of device the visitor is using | desktop
mobile other tablet |
| Device type | Type of device the visitor is using |
Apple Archos Asus HTC Huawei Nokia Samsung SUN Microsystems Unknown |
| OS family | Operating system family |
Android Chrome OS Firefox OS iOS Linux Mac OS Mac OS X Tizen Unknown Windows 9x Windows CE Windows NT Windows Phone Ubuntu |
| Browser family | Browser family, including all versions of the browser within that family |
Chrome Firefox HTC_HD2_T8585 Opera IE Mobile Internet Explorer Opera Safari SamsungBrowser Viera |
| Browser version | Major version of the browser | 55 |
| Campaign source | A search engine, newsletter, or other source (UTM parameter) | See Campaign attributes |
| Campaign medium | A medium such as email or cost-per-click (UTM parameter) | See Campaign attributes |
| Campaign name | A specific product promotion or strategic campaign (UTM parameter) | See Campaign attributes |
| Campaign term | Keywords for this ad (UTM parameter) | See Campaign attributes |
| Campaign content | Ads or links that point to the same URL (UTM parameter) | See Campaign attributes |
| Campaign click ID | The unique number that is generated when a potential customer clicks an affiliate link (UTM parameter) | See Campaign attributes |
| Campaign network | The ad network to which the click ID belongs (UTM parameter) | See Campaign attributes |
| Country | Visitor's country | United States |
| City | Visitor's city or town | Chicago |
| Region | Visitor's region
To track by U.S. states, supply the 2-digit state code (all caps). |
Midwest
IN |
| Post code | Visitor's post code or zip code | 60610 |
| CCA2 code | Two-letter country code | US |
| Browser language code | Language that the visitor's browser is set to | en-gb |
| Organization name | Organization name derived from the IP | alto-universal.com |
| Referral URL | Referrer page url | https://alto-universal.com/auto#quote-details |
| Referral hostname | Referrer host/hostname | alto-universal.com |
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