About web messaging

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Revision as of 09:57, May 12, 2021 by Barbara.martin@genesys.com (talk | contribs) (Published)
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This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Feature coming soon!Learn how to work with web messaging in Genesys Predictive Engagement.


Overview

Learn what web messaging is and how it works in Genesys Predictive Engagement.

Get started with web messaging

Learn how to start using web messaging with Genesys Predictive Engagement. If you are using web chat offers currently, you must complete the migration tasks first.

Monitor web messaging offers

Learn how to monitor the performance of your web messaging offers.

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