Difference between revisions of "ATC/Current/AdminGuide/About web messaging"
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|description=Learn what web messaging is and how it works in {{MintyDocsProduct}}. | |description=Learn what web messaging is and how it works in {{MintyDocsProduct}}. | ||
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_messaging_overview}} | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_messaging_overview}} | ||
| + | *[https://help.mypurecloud.com/articles/?p=240747 Supported browsers for web messaging] | ||
}}{{TSSection | }}{{TSSection | ||
|sectionheading=Get started with web messaging | |sectionheading=Get started with web messaging | ||
| − | |description=Learn how to start using web messaging with {{MintyDocsProduct}}. | + | |description=Learn how to start using web messaging with {{MintyDocsProduct}}. If you are using web chat offers currently, you must complete the migration tasks first. |
| − | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Messenger_configuration}} | + | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Messaging_migration|display text=Migrate from web chat offers to web messaging offers}} |
| + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Messenger_configuration}} | ||
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Create_messaging_offer}} | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Create_messaging_offer}} | ||
}}{{TSSection | }}{{TSSection | ||
Revision as of 09:57, May 12, 2021
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Feature coming soon!Learn how to work with web messaging in Genesys Predictive Engagement.
Overview
Learn what web messaging is and how it works in Genesys Predictive Engagement.
Get started with web messaging
Learn how to start using web messaging with Genesys Predictive Engagement. If you are using web chat offers currently, you must complete the migration tasks first.
Monitor web messaging offers
Learn how to monitor the performance of your web messaging offers.
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