Difference between revisions of "ATC/Current/AdminGuide/About web messaging"

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|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_messaging_overview}}
 
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}}{{TSSection
 
}}{{TSSection
|sectionheading=Configuration and deployment
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|sectionheading=Configure and deploy messenger
|description=Learn how to configure and deploy messenger.  
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|description=Learn how to configure and deploy the messenger window.  
  
 
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|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Messenger_configuration}}
 
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Messenger_configuration}}
 
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}}{{TSSection
|sectionheading=Web messaging metrics and performance
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|sectionheading=Create and monitor web messaging offers
|description=Learn about the web messaging metrics that appear in the Action Map Performance report.
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|description=Learn how to create a web messaging offer and monitor its performance.
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_Map_Performance|anchor=AMPRmetrics|display text=Action Map Performance report metrics}}
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|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Create_messaging_offer}}
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*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_Map_Performance|anchor=AMPRmetrics|display text=Action Map Performance report metrics}}
 
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Monitor_web_messaging_performance|display text=Web messaging performance}}
 
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Monitor_web_messaging_performance|display text=Web messaging performance}}
 
}}
 
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Revision as of 12:34, March 23, 2021

Feature coming soon!Learn how to work with web messaging in Genesys Predictive Engagement.


Overview

Learn what web messaging is and how it works in Genesys Predictive Engagement.

Configure and deploy messenger

Learn how to configure and deploy the messenger window.


Create and monitor web messaging offers

Learn how to create a web messaging offer and monitor its performance.

Comments or questions about this documentation? Contact us for support!