Difference between revisions of "ATC/Current/AdminGuide/About web messaging"

From Genesys Documentation
Jump to: navigation, search
(Published)
(Published)
Line 11: Line 11:
 
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_messaging_overview}}
 
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_messaging_overview}}
 
}}{{TSSection
 
}}{{TSSection
−
|sectionheading=Configure and deploy messenger
+
|sectionheading=Get started with web messaging
−
|description=Learn how to configure and deploy the messenger window.  
+
|description=Learn how to start using web messaging with {{MintyDocsProduct}}. If you are using web chat offers currently, complete the migration tasks.
−
 
+
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Messaging_migration|display text=Migrate from web chat offers to web messaging offers}}
−
<br />
+
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Messenger_configuration}}
−
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Messenger_configuration}}
+
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Create_messaging_offer}}
 
}}{{TSSection
 
}}{{TSSection
−
|sectionheading=Create and monitor web messaging offers
+
|sectionheading=Monitor web messaging offers
−
|description=Learn how to create a web messaging offer and monitor its performance.
+
|description=Learn how to monitor the performance of your web messaging offers.
−
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Create_messaging_offer}}
+
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_Map_Performance|anchor=AMPRmetrics|display text=Action Map Performance report metrics}}
−
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_Map_Performance|anchor=AMPRmetrics|display text=Action Map Performance report metrics}}
 
 
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Monitor_web_messaging_performance|display text=Web messaging performance}}
 
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Monitor_web_messaging_performance|display text=Web messaging performance}}
 
}}
 
}}
 
}}
 
}}

Revision as of 10:49, May 5, 2021

This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Feature coming soon!Learn how to work with web messaging in Genesys Predictive Engagement.


Overview

Learn what web messaging is and how it works in Genesys Predictive Engagement.

Get started with web messaging

Learn how to start using web messaging with Genesys Predictive Engagement. If you are using web chat offers currently, complete the migration tasks.

Monitor web messaging offers

Learn how to monitor the performance of your web messaging offers.

Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/About_web_messaging (2025-07-13 16:52:42)"
Comments or questions about this documentation? Contact us for support!