Difference between revisions of "ATC/Current/AdminGuide/About web messaging"

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|description=Learn what web messaging is and how it works in {{MintyDocsProduct}}.
 
|description=Learn what web messaging is and how it works in {{MintyDocsProduct}}.
 
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*[https://help.mypurecloud.com/articles/?p=240747 Supported browsers for web messaging]
 
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|sectionheading=Configure and deploy messenger
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|sectionheading=Get started with web messaging
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|description=Learn how to configure and deploy the messenger window.  
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|sectionheading=Create and monitor web messaging offers
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|sectionheading=Monitor web messaging offers
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|description=Learn how to create a web messaging offer and monitor its performance.
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|description=Learn how to monitor the performance of your web messaging offers.
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|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Create_messaging_offer}}
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*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Monitor_web_messaging_performance|display text=Web messaging performance}}
 
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Latest revision as of 11:07, August 10, 2021

This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Learn how to work with web messaging in Genesys Predictive Engagement.


Overview

Learn what web messaging is and how it works in Genesys Predictive Engagement.

Get started with web messaging

Learn how to start using web messaging with Genesys Predictive Engagement. If you are using web chat offers currently, you must complete the migration tasks first.

Monitor web messaging offers

Learn how to monitor the performance of your web messaging offers.

Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/About_web_messaging (2025-07-13 16:52:42)"
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