Difference between revisions of "ATC/Current/AdminGuide/About outcomes"
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|sectionheading=Best practices | |sectionheading=Best practices | ||
|description=Improve how you build outcomes by reviewing best practices. | |description=Improve how you build outcomes by reviewing best practices. | ||
| − | |relatedarticles=* {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes_best_practices}} | + | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes_best_practices}} |
}}{{TSSection | }}{{TSSection | ||
|sectionheading=Outcomes | |sectionheading=Outcomes | ||
|description=Build and maintain outcomes. | |description=Build and maintain outcomes. | ||
| − | |relatedarticles=* {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes|anchor=View|display text=Search for and view your outcomes}} | + | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes|anchor=View|display text=Search for and view your outcomes}} |
| − | * {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes|anchor=CreateOutcome|display text=Create an outcome}} | + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes|anchor=CreateOutcome|display text=Create an outcome}} |
| − | * {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes#Duplicate|anchor=Duplicate an outcome|display text=Duplicate an outcome}} | + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes#Duplicate|anchor=Duplicate an outcome|display text=Duplicate an outcome}} |
| − | * {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes|anchor=Edit|display text=Edit an outcome}} | + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes|anchor=Edit|display text=Edit an outcome}} |
| − | * {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes|display text=Activate or inactivate an outcome|anchor=Activate}} | + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes|display text=Activate or inactivate an outcome|anchor=Activate}} |
| − | * {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes|anchor=Delete|display text=Delete an outcome}} | + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes|anchor=Delete|display text=Delete an outcome}} |
}}{{TSSection | }}{{TSSection | ||
|sectionheading=Conditions and operators | |sectionheading=Conditions and operators | ||
|description=Conditions are the criteria by which {{MINTYDOCSPRODUCT}} assigns users to segments. Every condition must have an operator. | |description=Conditions are the criteria by which {{MINTYDOCSPRODUCT}} assigns users to segments. Every condition must have an operator. | ||
| − | |relatedarticles=* {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_conditions}} | + | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_conditions}} |
| − | * {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Operators}} | + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Operators}} |
| − | * {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=AttributesVisitor}} | + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=AttributesVisitor}} |
| − | * {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Campaign_Attributes}} | + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Campaign_Attributes}} |
| − | * {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=AttributesJourney}} | + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=AttributesJourney}} |
| − | * {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Custom_attributes}} | + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Custom_attributes}} |
| + | }}{{TSSection | ||
| + | |sectionheading=Use outcomes in an action map | ||
| + | |description=Learn how to set outcome probabilities for an action map. | ||
| + | |relatedarticles=*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Outcome_probabilities}} | ||
}} | }} | ||
}} | }} | ||
Revision as of 11:55, January 24, 2020
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Learn how to define the business goals you are trying to achieve so that you can evaluate users' progress and the effectiveness of your action maps.
Best practices
Improve how you build outcomes by reviewing best practices.
- [[ATC/Current/AdminGuide/Outcomes_best_practices|]]
Outcomes
Build and maintain outcomes.
Conditions and operators
Conditions are the criteria by which Genesys Predictive Engagement assigns users to segments. Every condition must have an operator.
- [[ATC/Current/AdminGuide/About_conditions|]]
- Operators
- Visitor attributes
- Campaign attributes
- Visitor journey attributes
- Custom attributes
Use outcomes in an action map
Learn how to set outcome probabilities for an action map.
- [[ATC/Current/AdminGuide/Outcome_probabilities|]]
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