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Article > Dimension: None & Application : Agent Desktop, Agent Setup, Designer or Agent Workspace, Agent Setup or Agent Workspace, Agent Setup, Designer or Pulse Reporting or Workforce Management

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Standalone:
None (13) · No (258) · Yes (6)
productshort:
Draft:ContentAdmin (1) · Draft:PEC-Admin (1) · Draft:PEC-AS (2) · Draft:PEC-Chat (1) · Draft:PEC-DC (2) · Draft:PEC-GPA (1) · Draft:PEC-REP (14) · Draft:PEC-Voice (1) · Draft:PEC-WFM (117) · PEC-AS (2) · PEC-Chat (1) · PEC-DC (2) · PEC-GPA (1) · PEC-REP (14) · PEC-Voice (1) · PEC-WFM (116)
Platform:
None (6) · GenesysEngage-cloud (254) · GenesysEngage-onpremises (17)
ComingSoon:
None (11) · No (266)
Role:
Administrator (9) · Administrator, Agent (2) · Administrator, Agent, Supervisor (4) · Administrator, Supervisor (2) · Agent (58) · Developer (2) · Supervisor (200)
DisplayName:
Performance Alerts View (4) · Performance Monitor View (4) · What-If Window (4) · Configuration (4) · Performance (4) · Performance Intra-Day View (4)
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TocName:
What-If Window (4) · Performance (4) · Configuration (4) · Performance Monitor View (4) · Performance Alerts View (4) · Performance Intra-Day View (4)
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Product:
None (3) · Agent Setup (4) · Chat (2) · Digital Channels (4) · Gplus Adapter for Salesforce (2) · Internal Content Administration (1) · Reporting (28) · Voice (2) · Workforce Management (231)
Manual:
None (6) · Admin (1) · Administrator (4) · Agent (58) · Developers (2) · ManageCC (4) · RT (28) · Supervisor (160) · SupervisorHelp (13) · Test (1)
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UseCase:
None (275) · CE01, CE02, CE03 (2)
PEPageType:
None (277)

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