Difference between revisions of "PEC-WFM/Current/Supervisor/CfgOrg"

From Genesys Documentation
Jump to: navigation, search
m (Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2")
(Published)
 
(2 intermediate revisions by the same user not shown)
Line 1: Line 1:
−
{{ArticleUnstructured  
+
{{ArticleUnstructured
−
|Platform=GenesysEngage-cloud
+
|Standalone=No
−
|DisplayName=Organization  
+
|DisplayName=Organization
−
|TocName=Organization
+
|Platform=GenesysEngage-cloud
−
|Tags=  
+
|TocName=Organization
−
|Dimension=  
+
|Context=This page lists the objects you can configure in your organization.
 
|Application=Workforce Management
 
|Application=Workforce Management
 
|Role=Supervisor
 
|Role=Supervisor
−
|Context= This page lists the objects you can configure in your organization.
 
 
}}
 
}}
 +
You must have security rights to the '''Configuration''' > '''Organization''' module to view it. See {{Link-SomewhereInThisVersion|manual=Supervisor|topic=RolPrvlgsOvrw|anchor=CfgtnRlP|display text=Configuration role privileges}}.
  
 +
In this module, you can configure the following objects:
  
−
You must have security rights to the '''Configuration > Organization''' module to view it.
+
*{{Link-SomewhereInThisManual|topic=OrgBUs|anchor=top|display text=Business units}}
 +
*{{Link-SomewhereInThisManual|topic=OrgSts|anchor=top|display text=Sites}}
 +
*{{Link-SomewhereInThisManual|topic=OrgTmZns|anchor=top|display text=Time zones}}
  
−
In this module, you can configure the following objects:
+
In the '''Organization''' > '''Business Units''' view, you can associate the following objects with a business unit:
−
*{{Link-SomewhereInThisManual|topic=OrgBUs|anchor=top|display text=Business Units}}
+
 
−
*{{Link-SomewhereInThisManual|topic=OrgSts|anchor=top|display text=Sites}}
+
*{{Link-SomewhereInThisVersion|manual=Supervisor|topic=OrgBUs|anchor=AddgStsToBUs|display text=Sites}}
−
*{{Link-SomewhereInThisManual|topic=OrgTmZns|anchor=top|display text=Time Zones}}
+
*{{Link-SomewhereInThisVersion|manual=Supervisor|topic=OrgBUs|anchor=AddgSklsToBU|display text=Skills}}
  
−
In the '''Organization > Business Units''' view, you can associate the following objects with a business unit:
+
In the '''Organization''' > '''Sites''' view, you can associate the following objects with a site:
−
*{{Link-SomewhereInThisManual|topic=BUStsPn|anchor=AddgStsToBUs|display text=Sites}}
 
−
*{{Link-SomewhereInThisManual|topic=BUSklsPn|anchor=AddgSklsToBU|display text=Skills}}
 
  
−
In the '''Organization > Sites''' view, you can associate the following objects with a site:
+
*{{Link-SomewhereInThisVersion|manual=Supervisor|topic=OrgSts|anchor=AsscTmsSt|display text=Teams}}
−
*{{Link-SomewhereInThisManual|topic=AsscTmsSt|anchor=top|display text=Teams}}
+
*{{Link-SomewhereInThisVersion|manual=Supervisor|topic=OrgSts|anchor=AsscAgtsSt|display text=Agents}}
−
*{{Link-SomewhereInThisManual|topic=AsscAgtsSt|anchor=top|display text=Agents}}
 

Latest revision as of 11:52, September 29, 2020

This topic is part of the manual Workforce Management Web for Supervisors (Classic) Help for version Current of Workforce Management.



This page lists the objects you can configure in your organization.

Related documentation:

You must have security rights to the Configuration > Organization module to view it. See Configuration role privileges.

In this module, you can configure the following objects:

In the Organization > Business Units view, you can associate the following objects with a business unit:

In the Organization > Sites view, you can associate the following objects with a site:

Retrieved from "https://all.docs.genesys.com/PEC-WFM/Current/Supervisor/CfgOrg (2024-05-08 00:01:42)"
Comments or questions about this documentation? Contact us for support!