About web messaging
From Genesys Documentation
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Feature coming soon!Learn how to work with web messaging in Genesys Predictive Engagement.
Overview
Learn what web messaging is and how it works in Genesys Predictive Engagement.
Configuration and deployment
Learn how to configure and deploy messenger.
Web messaging metrics and performance
Learn about the web messaging metrics that appear in the Action Map Performance report.
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