Difference between revisions of "ATC/Current/AdminGuide/About content offers"
From Genesys Documentation
(Published) |
(Published) |
||
| (3 intermediate revisions by one other user not shown) | |||
| Line 2: | Line 2: | ||
|DisplayName=About content offers | |DisplayName=About content offers | ||
|TocName=Content offers | |TocName=Content offers | ||
| + | |Dimension=ContentOffers | ||
|Platform=PureConnect, GenesysCloud | |Platform=PureConnect, GenesysCloud | ||
|ComingSoon=No | |ComingSoon=No | ||
| Line 10: | Line 11: | ||
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=ContentOffersOverview}} | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=ContentOffersOverview}} | ||
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=ContentOffersOverview|anchor=COHIW|display text=How content offers work}} | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=ContentOffersOverview|anchor=COHIW|display text=How content offers work}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library}} | ||
}}{{TSSection | }}{{TSSection | ||
|sectionheading=Create and publish a content offer | |sectionheading=Create and publish a content offer | ||
| Line 21: | Line 23: | ||
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers|anchor=PublishOffer|display text=Publish a content offer}} | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers|anchor=PublishOffer|display text=Publish a content offer}} | ||
}}{{TSSection | }}{{TSSection | ||
| − | |sectionheading= | + | |sectionheading=Configure an action map to use a content offer |
| − | |description=Learn how to use a content offer | + | |description=Learn how to configure an action map to use a content offer. |
| − | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic= | + | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Configure_content_offer_action_map|display text=Configure an action map to use a content offer}} |
}}{{TSSection | }}{{TSSection | ||
|sectionheading=Monitor a content offer | |sectionheading=Monitor a content offer | ||
| Line 35: | Line 37: | ||
|sectionheading=Manage a content offer | |sectionheading=Manage a content offer | ||
|description=Learn how to manage content offers in the Action Library. | |description=Learn how to manage content offers in the Action Library. | ||
| − | |relatedarticles=* | + | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=EditOffer|display text=Edit}} |
| − | * | + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=DuplicateOffer|display text=Duplicate}} |
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=RevertAction|display text=Revert to draft mode}} | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=RevertAction|display text=Revert to draft mode}} | ||
| − | * | + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=ArchiveOffer|display text=Archive}} |
<br /> | <br /> | ||
}} | }} | ||
}} | }} | ||
Latest revision as of 07:32, September 27, 2021
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Learn how to create a content offer that engages visitors on your website and encourages them to take a pre-defined action.
Contents
Overview
Learn what a content offer is and how it works in Genesys Predictive Engagement.
Create and publish a content offer
Learn how to create a content offer and publish it for use with action maps.
Configure an action map to use a content offer
Learn how to configure an action map to use a content offer.
Monitor a content offer
Learn about the tools you can use to see who is viewing your content offer and how effective it is.
Manage a content offer
Learn how to manage content offers in the Action Library.
Comments or questions about this documentation? Contact us for support!