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Article > Role : Agent or Agent, Supervisor or None & Product : Agent Workspace or Routing and Designer or Voice Microservices & Application : Callback or Cloud Data Download Service or None

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Standalone:
None (47) · No (170) · Yes (21)
productshort:
Draft:PEC-AD (38) · Draft:PEC-ROU (102) · Draft:VM (40) · PEC-AD (32) · PEC-ROU (3) · VM (23)
Platform:
None (78) · GenesysEngage-cloud (148) · GenesysEngage-onpremises (12)
ComingSoon:
None (148) · No (90)
Role: (Click arrow to add another value)
DisplayName:
None (13) · Before you begin (4) · Agent Assist tab (4) · Getting started (4) · Architecture (4) · Event attributes (3)
Other values:
TocName:
None (61) · Getting started (4)
Other values:
Dimension:
None (232) · ADResponse (4) · ADResponses (2)
Product: (Click arrow to add another value)
Manual:
None (1) · Administrator (87) · Agent (59) · Designer (3) · FldCod (1) · GPR (7) · GTR (7) · VM (1) · VMEventsandModels (22) · VMPEGuide (39) · WWEPEGuide (11)
Application: (Click arrow to add another value)
UseCase:
None (238)
PEPageType:
None (223) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (4) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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