New Schedule Scenario Wizard
From Genesys Documentation
This topic is part of the manual Workforce Management Web for Supervisors (Classic) Help for version Current of Workforce Management.
Related documentation:
Use the New Schedule Scenario Wizard to create a new schedule scenario:
- On the Schedule Scenarios view toolbar, click the New button.
The first of the New Schedule Scenario Wizard's screens, General Parameters, opens. - Fill in the necessary information on each screen, and then click Next.
Tip
- Clicking Help on any screen opens a Help page that explains that screen's options.
- Clicking Back returns you to the previous screen, if you need to revise your entries there.
- Click Finish.
The scenario is created.
In the Schedule Scenarios view, you can now select My Scenarios to load the scenario into the Scenarios table.
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