Difference between revisions of "PEC-WFM/Current/Supervisor/OpnsFrMFGrphs"

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|DisplayName=Options for the Master Forecast Graphs  
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|Context=This topic describes how to customize the display of the '''Master Forecast Graphs''' view.
 
|Application=Workforce Management
 
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|Context=This topic describes how to customize the display of the '''Master Forecast Graphs''' view.
 
 
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Use the '''Options''' dialog box to customize the display of the {{Link-SomewhereInThisManual|topic=MFVGrphsVw|anchor=top|display text=Master Forecast Graphs}} view:
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__NOTOC__
 
  
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Use the '''Options''' dialog box to customize the display of the {{Link-SomewhereInThisManual|topic=MFVGrphsVw|anchor=top|display text='''Master Forecast Graphs''' view}}:
 
 
#Select a statistic from the '''Show Statistics''' drop-down list.
 
#Select a statistic from the '''Show Statistics''' drop-down list.
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#Click {{Link-SomewhereInThisManual|topic=MFVGrphsVw|anchor=OptnsTbrBtn|display text='''Options'''}} on the toolbar.
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#Click {{Link-SomewhereInThisManual|topic=MFVGrphsVw|anchor=OptnsTbrBtn|display text=Options}} on the toolbar.
  
 
One of the following versions of the '''Options''' dialog box opens, depending on the statistic that you selected above.
 
One of the following versions of the '''Options''' dialog box opens, depending on the statistic that you selected above.
  
 
*Click the link for a Help topic listed in the table. This takes you to an explanation of the options available for that statistic in the '''Options''' window.
 
*Click the link for a Help topic listed in the table. This takes you to an explanation of the options available for that statistic in the '''Options''' window.
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{{{!}}
 
{{{!}}
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! '''Statistic selected'''
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!'''Statistic selected'''
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! '''Help topic for the corresponding Options dialog box'''
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!'''Help topic for the corresponding Options dialog box'''
 
{{!}}-
 
{{!}}-
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{{!}} '''Interaction Volume'''
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{{!}}'''Interaction Volume'''
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{{!}} {{Link-SomewhereInThisManual|topic=GVOIV|anchor=top|display text=Graph View Options (IV)}}
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{{!}}{{Link-SomewhereInThisVersion|manual=Supervisor|topic=GrphVwOptns|anchor=GVOIV|display text=Graph View Options (IV)}}
 
{{!}}-
 
{{!}}-
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{{!}} '''AHT'''
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{{!}}'''AHT'''
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{{!}} {{Link-SomewhereInThisManual|topic=GVOAHT|anchor=top|display text=Graph View Options (AHT)}}
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{{!}}{{Link-SomewhereInThisVersion|manual=Supervisor|topic=GrphVwOptns|anchor=GVOAHT|display text=Graph View Options (AHT)}}
 
{{!}}-
 
{{!}}-
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{{!}} '''Interaction Volume and AHT''' (not available in the {{Link-SomewhereInThisManual|topic=HDGrphsVw|anchor=top|display text=Historical Data Graphs view}})
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{{!}}'''Interaction Volume and AHT''' (not available in the {{Link-SomewhereInThisVersion|manual=Supervisor|topic=HstDataVws|anchor=HDGrphsVw|display text=Historical Data Graphs view}})
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{{!}} {{Link-SomewhereInThisManual|topic=GVOBth|anchor=top|display text=Graph View Options (IV and AHT)}}
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{{!}}{{Link-SomewhereInThisVersion|manual=Supervisor|topic=GrphVwOptns|anchor=GVOBth|display text=Graph View Options (IV and AHT)}}
 
{{!}}-
 
{{!}}-
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{{!}} '''Required Staffing''' (not available in the {{Link-SomewhereInThisManual|topic=HDGrphsVw|anchor=top|display text=Historical Data Graphs view}})
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{{!}}'''Required Staffing''' (not available in the {{Link-SomewhereInThisVersion|manual=Supervisor|topic=HstDataVws|anchor=HDGrphsVw|display text=Historical Data Graphs view}})
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{{!}} {{Link-SomewhereInThisManual|topic=GVOStffg|anchor=top|display text=Graph View Options (Staffing)}}
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{{!}}{{Link-SomewhereInThisVersion|manual=Supervisor|topic=GrphVwOptns|anchor=GVOStffg|display text=Graph View Options (Staffing)}}
 
{{!}}-
 
{{!}}-
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{{!}} '''Calculated Staffing''' (not available in the {{Link-SomewhereInThisManual|topic=HDGrphsVw|anchor=top|display text=Historical Data Graphs view}})
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{{!}}'''Calculated Staffing''' (not available in the {{Link-SomewhereInThisVersion|manual=Supervisor|topic=HstDataVws|anchor=HDGrphsVw|display text=Historical Data Graphs view}})
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{{!}} {{Link-SomewhereInThisManual|topic=GVOStffg|anchor=top|display text=Graph View Options (Staffing)}}
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{{!}}{{Link-SomewhereInThisVersion|manual=Supervisor|topic=GrphVwOptns|anchor=GVOStffg|display text=Graph View Options (Staffing)}}
 
{{!}}-
 
{{!}}-
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{{!}} '''Calculated and Required Staffing''' (not available in the {{Link-SomewhereInThisManual|topic=HDGrphsVw|anchor=top|display text=Historical Data Graphs view}})
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{{!}}'''Calculated and Required Staffing''' (not available in the {{Link-SomewhereInThisVersion|manual=Supervisor|topic=HstDataVws|anchor=HDGrphsVw|display text=Historical Data Graphs view}})
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{{!}} {{Link-SomewhereInThisManual|topic=GVOStffg|anchor=top|display text=Graphs View Options (Staffing)}}
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{{!}}{{Link-SomewhereInThisVersion|manual=Supervisor|topic=GrphVwOptns|anchor=GVOStffg|display text=Graphs View Options (Staffing)}}
 
{{!}}}
 
{{!}}}

Revision as of 20:00, October 1, 2020

This topic is part of the manual Workforce Management Web for Supervisors (Classic) Help for version Current of Workforce Management.



This topic describes how to customize the display of the Master Forecast Graphs view.

Related documentation:

Use the Options dialog box to customize the display of the Master Forecast Graphs view:

  1. Select a statistic from the Show Statistics drop-down list.
  2. Click Options on the toolbar.

One of the following versions of the Options dialog box opens, depending on the statistic that you selected above.

  • Click the link for a Help topic listed in the table. This takes you to an explanation of the options available for that statistic in the Options window.
Statistic selected Help topic for the corresponding Options dialog box
Interaction Volume Graph View Options (IV)
AHT Graph View Options (AHT)
Interaction Volume and AHT (not available in the Historical Data Graphs view) Graph View Options (IV and AHT)
Required Staffing (not available in the Historical Data Graphs view) Graph View Options (Staffing)
Calculated Staffing (not available in the Historical Data Graphs view) Graph View Options (Staffing)
Calculated and Required Staffing (not available in the Historical Data Graphs view) Graphs View Options (Staffing)
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