Difference between revisions of "PEC-WFM/Current/Supervisor/ARSchdElmtsWz"
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| − | {{ArticleUnstructured | + | {{ArticleUnstructured |
| − | | | + | |PageType= |
| − | |DisplayName=Add/Remove Scenario Elements Wizard | + | |Standalone=No |
| − | |TocName=Add/Remove Scenario Elements Wizard | + | |DisplayName=Add/Remove Scenario Elements Wizard |
| − | + | |Platform=PureEngage | |
| − | + | |TocName=Add/Remove Scenario Elements Wizard | |
| − | |Context= | + | |Context=Find out how to use this wizard modify the data in scenarios. |
}} | }} | ||
| − | + | Use the '''Add/Remove Scenario Elements Wizard''' to modify the selected scenario by adding activities or agents to it, or by removing agents. The wizard has the following screens: | |
| − | |||
*{{Link-SomewhereInThisManual|topic=ARSSlctActn|anchor=top|display text=Select Actions}} | *{{Link-SomewhereInThisManual|topic=ARSSlctActn|anchor=top|display text=Select Actions}} | ||
*{{Link-SomewhereInThisManual|topic=ARSSlctActvts|anchor=top|display text=Select Activities}} | *{{Link-SomewhereInThisManual|topic=ARSSlctActvts|anchor=top|display text=Select Activities}} | ||
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To use this wizard: | To use this wizard: | ||
| − | #Click '''Add/Remove Scenario Elements''' [[File: WM_851_icon-add-remove.png]] on a | + | |
| + | #Click '''Add/Remove Scenario Elements''' [[File: WM_851_icon-add-remove.png]] on a {{Link-SomewhereInThisVersion|manual=Supervisor|topic=ScnIntrDyVw|display text=schedule scenario view's}} '''Actions''' toolbar or select it from the '''Actions''' menu. | ||
#;The wizard starts and opens the '''Select Action''' screen. | #;The wizard starts and opens the '''Select Action''' screen. | ||
Revision as of 19:42, June 25, 2020
This topic is part of the manual Workforce Management Web for Supervisors (Classic) Help for version Current of Workforce Management.
Find out how to use this wizard modify the data in scenarios.
Related documentation:
Use the Add/Remove Scenario Elements Wizard to modify the selected scenario by adding activities or agents to it, or by removing agents. The wizard has the following screens:
- Select Actions
- Select Activities
- Filter by Contracts
- Add Agents
- Add Profile Agents based on Real Agents
- Add Profiles
- Remove Agents.
To use this wizard:
- Click Add/Remove Scenario Elements
on a schedule scenario view's Actions toolbar or select it from the Actions menu.
- The wizard starts and opens the Select Action screen.
The Add/Remove Scenario Elements Wizard has seven screens (listed above), but depending on your choices, you might see fewer screens.
- Click Help on any screen opens a Help page that explains that screen's options.
- Click Back returns you to the previous screen, if you need to revise your entries there.
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