Difference between revisions of "ATC/Current/AdminGuide/About content offers"
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Revision as of 13:51, November 4, 2020
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Learn how to create a content offer that engages customers and prompts them to take a pre-defined action.
Contents
Overview
Find out what a content offer is and how it works in Genesys Predictive Engagement.
- Content offers overview
- How content offers work
- [[ATC/Current/AdminGuide/Content_offers_in_the_Action_Library|]]
Create and publish a content offer
Learn how to create a content offer and then publish it for use with action maps.
Use a content offer with an action map
Learn how to use a content offer with an action map.
Monitor a content offer
Learn about the tools you can use to see who is viewing your content offer and how effective it is.
Manage a content offer
You manage content offers like you manage other actions in the Action Library.
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