Difference between revisions of "ATC/Current/AdminGuide/About content offers"
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*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=Save|display text=Publish a content offer}} | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=Save|display text=Publish a content offer}} | ||
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Revision as of 17:59, January 17, 2020
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Learn how to create a content offer that engages customers and prompts them to take a pre-defined action.
Contents
Overview
Find out what a content offer is and how it works in Genesys Predictive Engagement.
About actions
A content offer is a type of Genesys Predictive Engagement action. Before you create a content offer, you should familiarize yourself with the basics of Genesys Predictive Engagement actions and action maps.
Create and publish a content offer
Learn how to create a content offer and then publish it for use with action maps.
Use the content offer with an action map
Learn how to use a content offer with an action map.
Manage a content offer
Once you've created a content offer, you can manage it in a number of ways.
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