Difference between revisions of "ATC/Current/AdminGuide/About content offers"

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*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=MonitorContentOffers|anchor=COPerfReport|display text=Metrics in the Action Map Performance Report}}
 
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|sectionheading=Manage a content offer
 
|sectionheading=Manage a content offer

Revision as of 10:22, June 10, 2020

This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Learn how to create a content offer that engages customers and prompts them to take a pre-defined action.


Overview

Find out what a content offer is and how it works in Genesys Predictive Engagement.

Create and publish a content offer

Learn how to create a content offer and then publish it for use with action maps.


Use a content offer with an action map

Learn how to use a content offer with an action map.

Monitor a content offer

Learn about the tools you can use to see who is viewing your content offer and how effective it is.

Manage a content offer

You manage content offers like you manage other actions in the Action Library.


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