Difference between revisions of "ATC/Current/AdminGuide/About content offers"
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|sectionheading=Monitor a content offer | |sectionheading=Monitor a content offer | ||
|description=Learn about the tools you can use to see who is viewing your content offer and how effective it is. | |description=Learn about the tools you can use to see who is viewing your content offer and how effective it is. | ||
| − | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=MonitorContentOffers|anchor=COPerfReport|display text= | + | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=MonitorContentOffers|display text=Monitor content offers}} |
| + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=MonitorContentOffers|anchor=COOffered|display text=View the number of times offered}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=MonitorContentOffers|anchor=COClickThrough|display text=View the click through rate}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=MonitorContentOffers|anchor=COPerfReport|display text=Metrics in the Action Map Performance Report}} | ||
}}{{TSSection | }}{{TSSection | ||
|sectionheading=Manage a content offer | |sectionheading=Manage a content offer | ||
Revision as of 10:58, February 10, 2020
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Learn how to create a content offer that engages customers and prompts them to take a pre-defined action.
Contents
Overview
Find out what a content offer is and how it works in Genesys Predictive Engagement.
- Content offers overview
- How content offers work
- [[ATC/Current/AdminGuide/Content_offers_in_the_Action_Library|]]
Create and publish a content offer
Learn how to create a content offer and then publish it for use with action maps.
Use a content offer with an action map
Learn how to use a content offer with an action map.
Monitor a content offer
Learn about the tools you can use to see who is viewing your content offer and how effective it is.
Manage a content offer
You manage content offers like you manage other actions in the Action Library.
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