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Article > Product : Callback or Digital Channels or Genesys Recording, Quality Management, and Speech Analytics

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Standalone:
None (59) · No (233) · Yes (8)
productshort:
DC (9) · Draft:DC (7) · Draft:PEC-CAB (31) · Draft:PEC-DC (45) · Draft:PEC-REC (92) · Draft:PEP-DC (1) · PEC-CAB (30) · PEC-DC (32) · PEC-REC (53)
Platform:
None (133) · GenesysCloud (1) · GenesysEngage-cloud (160) · GenesysEngage-onpremises (6)
ComingSoon:
None (48) · No (252)
Role:
None (123) · Administrator (163) · Administrator, Developer (8) · Administrator, Developer, Supervisor (2) · Adminstrator (2) · Developer (2)
DisplayName:
None (23) · Before you begin (6) · Architecture (5) · Deploy Digital Channels using Docker Compose (4) · Enable a tenant for Digital Channels (4) · Get started (4) · High availability and disaster recovery (4) · Pre-configure tenant objects (4) · Provisioning overview (4) · Provision API keys (4) · What is an interaction (4)
Other values:
TocName:
None (118) · What is an interaction (4) · Content browser (3) · Working with dashboards (3) · Trending (3) · Search Results grid (3) · Report widget (3) · Interaction lists (3) · Explore (3) · Dashboard (3) · Create a new dashboard (3) · Managing widgets (3) · Working with saved trending filters (3)
Other values:
Dimension:
None (287) · CallbackClickToCall (6) · deploydigital (4) · sr (3)
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Manual:
None (12) · Admin (36) · Administrator (70) · CABPEGuide (23) · DCPEGuide (43) · deploy (3) · Deployment (17) · Developers (6) · User (90)
Application:
None (137) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Workspace, Agent Setup (4) · Agent Workspace, Agent Setup, Digital Channels (2) · Callback (34) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · Designer (4) · Recording (115)
UseCase:
None (298) · CE01 (2)
PEPageType:
None (278) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (3) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (4) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (6) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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