Registering for access to statistics

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This topic is part of the manual Callback Administrator's Guide for version Current of Callback.

Register your credentials to use Callback's Statistics API.

Related documentation:


To retrieve GWS statistics information through Callback's Statistics API, you must first register your credentials on the Credential Management > GWS Credentials tab.

For additional information about the Callback APIs, see Genesys Engage REST APIs and tutorials for Callback.