Registering for access to statistics
From Genesys Documentation
Register your credentials to use Callback's Statistics API.
To retrieve GWS statistics information through Callback's Statistics API, you must first register your credentials on the Credential Management > GWS Credentials tab.For additional information about the Callback APIs, see Genesys Multicloud CX REST APIs and tutorials for Callback.
Comments or questions about this documentation? Contact us for support!