View table: MintyDocsProductLandingSections
Table structure:
- Platform - List of String
- Title - String
- Description - Wikitext
- Type - String
- Links - Wikitext
- IconLink - Wikitext
This table has 558 rows altogether.
| Page | Platform | Title | Description | Type | Links | IconLink |
|---|---|---|---|---|---|---|
| ATC | GenesysCloud | Release Notes | Release Notes
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| ATC | GenesysCloud | Agent resources | Agent Features | |||
| ATC | GenesysCloud | Create actions and action maps | Create a collection of techniques that can use to engage your customers and further your business outcomes. |
Install and Config | ||
| ATC | GenesysCloud | Developer resources | Developer Resources | |||
| ATC | GenesysCloud | Get started | Understand the purpose of and how you can begin using it in your organization. | Get Started | ||
| ATC | GenesysCloud | Review solutions, best practices, and business scenarios | Review business scenarios and best practices to improve your results with . | Get Started | ||
| ATC | GenesysCloud | Shape a customer's journey | Related Documentation | |||
| ATC | GenesysCloud | Track journey data | Track your customers based on their characteristics and behaviors. | Install and Config | ||
| ATC | GenesysCloud | Videos | Additional Resources | |||
| ATC | GenesysEngage-cloud | Release Notes | Important Release Notes for Predictive Engagement features in Genesys Cloud CX are included in the Genesys Cloud CX Release Notes. See also the following links and search for Predictive Engagement.Important
Genesys Predictive Engagement entered End of Life (EOL) on March 15, 2023. It enters End of Maintenance on June 30, 2025 and reaches End of Support on June 30, 2025. If you have questions, contact your account representative. Genesys Multicloud CXGenesys Engage on-premises |
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| ATC | GenesysEngage-cloud | Agent resources | Agent Features | |||
| ATC | GenesysEngage-cloud | Create actions and action maps | Create a collection of techniques that can use to engage your customers and further your business outcomes. | Install and Config | ||
| ATC | GenesysEngage-cloud | Get started | Understand the purpose of and how you can begin using it in your organization. | Get Started | ||
| ATC | GenesysEngage-cloud | Integrate with third-party products | Install and Config | |||
| ATC | GenesysEngage-cloud | Review solutions, best practices, and business scenarios | Get Started |
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| ATC | GenesysEngage-cloud | Track journey data | Track your customers based on their characteristics and behaviors. | Install and Config | ||
| ATC | GenesysEngage-cloud • PureConnect | Developer resources | Developer Resources | |||
| ATC | GenesysEngage-cloud • PureConnect | Videos | Additional Resources |
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| ATC | GenesysEngage-cloud • PureConnect • GenesysCloud | See reports and analytics | Supervisor Features | |||
| ATC | PureConnect | Release Notes | Important Release Notes for Predictive Engagement features in Genesys Cloud CX are included in the Genesys Cloud CX Release Notes.For Predictive Engagement features that are specific for PureConnect, click the following link and search or filter for Predictive Engagement. |
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| ATC | PureConnect | Agent resources | Agent Features | |||
| ATC | PureConnect | Create actions and action maps | Create a collection of techniques that can use to engage your customers and further your business outcomes. | Install and Config | ||
| ATC | PureConnect | Get started | Understand the purpose of and how you can begin using it in your organization. | Get Started | ||
| ATC | PureConnect | Review solutions, best practices, and business scenarios | Review business scenarios and best practices to improve your results with . | Get Started |
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| ATC | PureConnect | Track journey data | Track your customers based on their characteristics and behaviors. | Install and Config |
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| ATC | PureConnect • GenesysCloud | Integrate with third-party products | Install and Config | |||
| AUTH | Agent Features | Log in to Genesys Multicloud CX | ||||
| AUTH | Release Notes | Authentication, Login, and SSO Release Notes | ||||
| AUTH | Find detailed information about how to deploy this service in your environment. | Private Edition | ||||
| AUTH | The Authentication API supports the following OAuth 2.0 grant types: Authorization Code Grant and Assertion Grant. For details, see Authentication API on the Genesys Multicloud CX Developer Center. | Developer Resources | ||||
| AUTH | Administrator | Install and Config | Set up single sign-on (SSO) | |||
| Blueprints | Genesys Multicloud CX Blueprints | Find downloadable Genesys Multicloud CX Blueprints. | XYZ Documentation | |||
| Blueprints | PureConnect Blueprints | Find downloadable PureConnect Blueprints. | XYZ Documentation | |||
| Chat | GenesysEngage-cloud | Additional Resources | Videos | |||
| Chat | GenesysEngage-cloud | Release Notes | Release Notes | |||
| Chat | GenesysEngage-cloud | Administrator | Install and Config | Chat options | ||
| Chat | GenesysEngage-cloud | Agent | Agent Features | Customer chats | ||
| Chat | GenesysEngage-cloud | Developer | Developer Resources | WebChat Widgets | ||
| Chat | GenesysEngage-cloud | Supervisor | Supervisor Features | Monitor agent activity | ||
| ContentAdmin | For Content Administrators | Install and Config | Administrators can use the [[ContentAdmin/Internal/SiteDashboard|]] to manage content areas and create workspaces across this IX site. | |||
| ContentAdmin | For Writers | Writers can find content manage tools here, as well as general instructions on managing content in the Writer's Guide. | Agent |
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| DC | Learn how to deploy Digital Channels in Kubernetes or using Docker Compose. | Install and Config | ||||
| DES | Find detailed information about how to deploy this service in your environment. | Private Edition | ||||
| DES | Designer On-Premises | Learn how to deploy and configure Designer for premise. | Install and Config | |||
| DES | GenesysEngage-cloud | Administrator | Getting started with Designer | Install and Config | ||
| DES | GenesysEngage-cloud | Release Notes | Release Notes | |||
| Docker | GenesysEngage-cloud • PureConnect • GenesysCloud | Warning The following content has been deprecated and is maintained for reference only. |
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| Docker | GenesysEngage-cloud • PureConnect • GenesysCloud | Deploying Docker | Install and Config | |||
| Docker | GenesysEngage-cloud • PureConnect • GenesysCloud | Managing Docker Containers | XYZ Documentation | |||
| Draft:ATC | GenesysCloud | Release Notes | Release Notes
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| Draft:ATC | GenesysCloud | Agent resources | Agent Features | |||
| Draft:ATC | GenesysCloud | Create actions and action maps | Create a collection of techniques that can use to engage your customers and further your business outcomes. |
Install and Config | ||
| Draft:ATC | GenesysCloud | Developer resources | Developer Resources | |||
| Draft:ATC | GenesysCloud | Get started | Understand the purpose of and how you can begin using it in your organization. | Get Started | ||
| Draft:ATC | GenesysCloud | Review solutions, best practices, and business scenarios | Review business scenarios and best practices to improve your results with . | Get Started | ||
| Draft:ATC | GenesysCloud | Shape a customer's journey | Related Documentation | |||
| Draft:ATC | GenesysCloud | Track journey data | Track your customers based on their characteristics and behaviors. | Install and Config | ||
| Draft:ATC | GenesysCloud | Videos | Additional Resources | |||
| Draft:ATC | GenesysEngage-cloud | Release Notes | Important Release Notes for Predictive Engagement features in Genesys Cloud CX are included in the Genesys Cloud CX Release Notes. See also the following links and search for Predictive Engagement.Important
Genesys Predictive Engagement entered End of Life (EOL) on March 15, 2023. It enters End of Maintenance on June 30, 2025 and reaches End of Support on June 30, 2025. If you have questions, contact your account representative. Genesys Multicloud CXGenesys Engage on-premises |
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| Draft:ATC | GenesysEngage-cloud | Agent resources | Agent Features | |||
| Draft:ATC | GenesysEngage-cloud | Create actions and action maps | Create a collection of techniques that can use to engage your customers and further your business outcomes. | Install and Config | ||
| Draft:ATC | GenesysEngage-cloud | Get started | Understand the purpose of and how you can begin using it in your organization. | Get Started | ||
| Draft:ATC | GenesysEngage-cloud | Integrate with third-party products | Install and Config | |||
| Draft:ATC | GenesysEngage-cloud | Review solutions, best practices, and business scenarios | Get Started |
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| Draft:ATC | GenesysEngage-cloud | Track journey data | Track your customers based on their characteristics and behaviors. | Install and Config | ||
| Draft:ATC | GenesysEngage-cloud • PureConnect | Developer resources | Developer Resources | |||
| Draft:ATC | GenesysEngage-cloud • PureConnect | Videos | Additional Resources |
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| Draft:ATC | GenesysEngage-cloud • PureConnect • GenesysCloud | See reports and analytics | Supervisor Features | |||
| Draft:ATC | PureConnect | Release Notes | Important Release Notes for Predictive Engagement features in Genesys Cloud CX are included in the Genesys Cloud CX Release Notes.For Predictive Engagement features that are specific for PureConnect, click the following link and search or filter for Predictive Engagement. |
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| Draft:ATC | PureConnect | Agent resources | Agent Features | |||
| Draft:ATC | PureConnect | Create actions and action maps | Create a collection of techniques that can use to engage your customers and further your business outcomes. | Install and Config | ||
| Draft:ATC | PureConnect | Get started | Understand the purpose of and how you can begin using it in your organization. | Get Started | ||
| Draft:ATC | PureConnect | Review solutions, best practices, and business scenarios | Review business scenarios and best practices to improve your results with . | Get Started |
|
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| Draft:ATC | PureConnect | Track journey data | Track your customers based on their characteristics and behaviors. | Install and Config |
|
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| Draft:ATC | PureConnect • GenesysCloud | Integrate with third-party products | Install and Config | |||
| Draft:AUTH | Agent Features | Log in to Genesys Multicloud CX | ||||
| Draft:AUTH | Release Notes | Authentication, Login, and SSO Release Notes | ||||
| Draft:AUTH | Find detailed information about how to deploy this service in your environment. | Private Edition | ||||
| Draft:AUTH | The Authentication API supports the following OAuth 2.0 grant types: Authorization Code Grant and Assertion Grant. For details, see Authentication API on the Genesys Multicloud CX Developer Center. | Developer Resources | ||||
| Draft:AUTH | Administrator | Install and Config | Set up single sign-on (SSO) | |||
| Draft:Blueprints | Genesys Multicloud CX Blueprints | Find downloadable Genesys Multicloud CX Blueprints. | XYZ Documentation | |||
| Draft:Blueprints | PureConnect Blueprints | Find downloadable PureConnect Blueprints. | XYZ Documentation | |||
| Draft:ContentAdmin | For Content Administrators | Install and Config | Administrators can use the Site Administration Dashboard to manage content areas and create workspaces across this IX site. | |||
| Draft:ContentAdmin | For Writers | Writers can find content manage tools here, as well as general instructions on managing content in the Writer's Guide. | Agent | |||
| Draft:CSDT | POC Articles | POC list of articles | XYZ Documentation | Customer Success Digital Transformation | ||
| Draft:DC | Learn how to deploy Digital Channels in Kubernetes or using Docker Compose. | Install and Config | ||||
| Draft:DES | Find detailed information about how to deploy this service in your environment. | Private Edition | ||||
| Draft:DES | Designer On-Premises | Learn how to deploy and configure Designer for premise. | Install and Config | |||
| Draft:DES | GenesysEngage-cloud | Administrator | Getting started with Designer | Install and Config | ||
| Draft:DES | GenesysEngage-cloud | Release Notes | Release Notes | |||
| Draft:Developer | PureEngage | Additional Resources | Videos | |||
| Draft:Developer | PureEngage | Developer Resources | Developer sandbox | |||
| Draft:Developer | PureEngage | Get Started | The PureEngage Cloud APIs | |||
| Draft:Developer | PureEngage | Related Documentation | WebChat Widgets Reporting? |
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| Draft:Developer | PureEngage | Release Notes | PureEngage Cloud API Release Notes | |||
| Draft:Docker | GenesysEngage-cloud • PureConnect • GenesysCloud | Warning The following content has been deprecated and is maintained for reference only. |
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| Draft:Docker | GenesysEngage-cloud • PureConnect • GenesysCloud | Deploying Docker | Install and Config | |||
| Draft:Docker | GenesysEngage-cloud • PureConnect • GenesysCloud | Managing Docker Containers | XYZ Documentation | |||
| Draft:FieldSupport | Genesys Multicloud CX Overview | Detailed information about architecture options, prerequisite infrastructure like the Docker and Kubernetes environment, and other important things to understand about Genesys Multicloud CX. | Get Started | |||
| Draft:FieldSupport | Services and Components | Detailed information about each Genesys service and component that makes up the Multicloud offering. | XYZ Documentation |