Developer - Genesys Documentation

Developer

A developer creates web and desktop applications that connect to Genesys resources. They use Genesys web APIs, client libraries and JavaScript APIs to build applications that meet custom business needs. As a developer, you can enable co-browse on your website, provide chat capabilities, create your own agent desktop, provision your contact center, manage callbacks, submit workitems from third-party systems, read statistics and manage outbound campaigns.

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This is a draft page; it has not yet been published.

Click on any of the following to see the documentation for that version:

Internal

Get Started

The PureEngage Cloud APIs

PureEngage Cloud Developer Center

Developer Resources

Developer sandbox

Cloud Data Download Service

Related Documentation

WebChat Widgets

WebChat Widget Service

Reporting?

Release Notes

PureEngage Cloud API Release Notes

Additional Resources

PureEngage Cloud community

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