Operators

All conditions require an operator.

Types of operators

Operator	Description	Example
equals	Finds alphanumeric values that exactly match the attributes in the expression.	Browser version equals 6.5
not equals	Finds alphanumeric values that do not exactly match the attributes in the expression.	Browser version does not equal 7.0
like	Finds alphanumeric values that match the attributes in the expression.	Browser like Chrome
not like	Finds alphanumeric values that do not match the attributes in the expression.	Browser not like Safari

Important

To match alphanumeric characters, you can use either the equals/not equals or the like/not like operators. Consider how precise you need your matching to be.

• Use equals/not equals when you want to match exactly what you enter here. For example, use equals when you want to match the URL of your home page.
• Use like when you want to match non-numeric entries that are similar, but not identical, to what you specify. Genesys Predictive Engagement finds values that contain the the complete set of characters you specify. For example, "like auto" matches "automobile," "automatic," and "Automaton."
• Use not like when you want to find non-numeric entries that do not contain the complete set of characters you specify. For example, "not like auto" matches "life," "Additional," and "car."