Difference between revisions of "ATC/Current/AdminGuide/Operators"

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|DisplayName=Operators
 
|DisplayName=Operators
 
|TocName=Operators
 
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|Context={{LimitedAvailability}}Learn about the types of operators you can use to {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Build_attributes|display text=build attributes}}.
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|Context={{LimitedAvailability}}Learn about the types of operators that you can use to {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Build_attributes|display text=create attributes}}.
  
 
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|anchor=TypesOperators
 
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|structuredtext=When you build expressions for segments, outcomes, and action maps, use the operators in the following table.
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|structuredtext=When you define expressions for segments, outcomes, and action maps, use the operators in the following table.
 
{{NoteFormat|
 
{{NoteFormat|
 
* Expressions are not case-sensitive.
 
* Expressions are not case-sensitive.
 
* Separate a list of values with commas
 
* Separate a list of values with commas
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* The available operators depend on what type of object you are configuring. |2}}
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* Available operators depend on the object type that you are configuring. |2}}
 
{{{!}} class="wikitable"
 
{{{!}} class="wikitable"
 
{{!}}-
 
{{!}}-
 
{{!}}{{!}}'''Operator'''
 
{{!}}{{!}}'''Operator'''
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{{!}}{{!}}'''Matches'''
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{{!}}{{!}}'''Description'''
 
{{!}}-
 
{{!}}-
 
{{!}}contains all
 
{{!}}contains all
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{{!}}a single alphanumeric value or a list of alphanumeric values that contain all of the values in the expression<br />
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{{!}}Attribute contains all the characters that you specify.
 
{{!}}-
 
{{!}}-
 
{{!}}contains any
 
{{!}}contains any
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{{!}}a single alphanumeric value or a list of alphanumeric values that contain any of the values in the expression<br />
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{{!}}Attribute contains one or more characters that you specify.
 
{{!}}-
 
{{!}}-
 
{{!}}does not contain all
 
{{!}}does not contain all
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{{!}}a single alphanumeric value or a list of alphanumeric values that do not contain all of the values in the expression<br />
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{{!}}Attribute doesn't contain all the characters that you specify.
 
{{!}}-
 
{{!}}-
 
{{!}}does not contain any
 
{{!}}does not contain any
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{{!}}a single alphanumeric value or a list of alphanumeric values that do not contain any of the values in the expression
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{{!}}Attribute doesn't contain any of the characters that you specify.
 
{{!}}-
 
{{!}}-
 
{{!}}{{!}}equals
 
{{!}}{{!}}equals
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{{!}}{{!}}alphanumeric values that exactly match the values in the expression
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{{!}}{{!}}Attribute matches the characters that you specify exactly.
 
{{!}}-
 
{{!}}-
 
{{!}}{{!}}not equals
 
{{!}}{{!}}not equals
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{{!}}{{!}}alphanumeric values that do not exactly match the values in the expression
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{{!}}{{!}}Attribute does not match the characters exactly as you specify.
 
{{!}}-
 
{{!}}-
 
{{!}}greater than
 
{{!}}greater than
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{{!}}numeric values that are greater than the attributes in the expression
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{{!}}Attribute is greater than the numeric value that you specify.
 
{{!}}-
 
{{!}}-
 
{{!}}greater than or equal
 
{{!}}greater than or equal
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{{!}}numeric values that are greater than or equal to the attributes in the expression
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{{!}}Attribute is greater than or equal to the numeric value that you specify.
 
{{!}}-
 
{{!}}-
 
{{!}}less than
 
{{!}}less than
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{{!}}numeric values that are less than the attributes in the expression
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{{!}}Attribute is less than the numeric value that you specify.
 
{{!}}-
 
{{!}}-
 
{{!}}less than or equal
 
{{!}}less than or equal
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{{!}}numeric values that are less than or equal to the attributes in the expression
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{{!}}Attribute is less than or equal to the numeric value that you specify.
 
{{!}}-
 
{{!}}-
 
{{!}}{{!}}starts with
 
{{!}}{{!}}starts with
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{{!}}{{!}}identical characters starting from the beginning of the string up to and including the last character in the string
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{{!}}{{!}}Attribute starts with the character or characters that you specify.
 
{{!}}-
 
{{!}}-
 
{{!}}{{!}}ends with
 
{{!}}{{!}}ends with
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{{!}}{{!}}identical characters starting from the end of the string up to and including the first character in the string
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{{!}}{{!}}Attribute ends with the character or characters that you specify.
 
{{!}}}
 
{{!}}}
 
|Status=No
 
|Status=No
 
}}
 
}}
 
}}
 
}}

Revision as of 16:53, December 17, 2020

This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Limited Availability Learn about the types of operators that you can use to create attributes.


Types of operators

When you define expressions for segments, outcomes, and action maps, use the operators in the following table.

Tip
  • Expressions are not case-sensitive.
  • Separate a list of values with commas
  • Available operators depend on the object type that you are configuring.
Operator Description
contains all Attribute contains all the characters that you specify.
contains any Attribute contains one or more characters that you specify.
does not contain all Attribute doesn't contain all the characters that you specify.
does not contain any Attribute doesn't contain any of the characters that you specify.
equals Attribute matches the characters that you specify exactly.
not equals Attribute does not match the characters exactly as you specify.
greater than Attribute is greater than the numeric value that you specify.
greater than or equal Attribute is greater than or equal to the numeric value that you specify.
less than Attribute is less than the numeric value that you specify.
less than or equal Attribute is less than or equal to the numeric value that you specify.
starts with Attribute starts with the character or characters that you specify.
ends with Attribute ends with the character or characters that you specify.
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