Difference between revisions of "ATC/Current/AdminGuide/Operators"
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Revision as of 16:53, September 16, 2020
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Contents
Types of operators
When you build expressions for segments, outcomes, and action maps, use the operators in the following table.
Tip
- Expressions are not case-sensitive.
- Separate a list of values with commas
- The available operators depend on what type of object you are configuring.
Operator | Matches |
contains all | a single alphanumeric value or a list of alphanumeric values that contain all of the values in the expression |
contains any | a single alphanumeric value or a list of alphanumeric values that contain any of the values in the expression |
does not contain all | a single alphanumeric value or a list of alphanumeric values that do not contain all of the values in the expression |
does not contain any | a single alphanumeric value or a list of alphanumeric values that do not contain any of the values in the expression |
equals | alphanumeric values that exactly match the values in the expression |
not equals | alphanumeric values that do not exactly match the values in the expression |
greater than | numeric values that are greater than the attributes in the expression |
greater than or equal | numeric values that are greater than or equal to the attributes in the expression |
less than | numeric values that are less than the attributes in the expression |
less than or equal | numeric values that are less than or equal to the attributes in the expression |
starts with | identical characters starting from the beginning of the string up to and including the last character in the string |
ends with | identical characters starting from the end of the string up to and including the first character in the string |
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