Difference between revisions of "ATC/Current/AdminGuide/Operators"
From Genesys Documentation
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|structuredtext=When you define expressions for segments, outcomes, and action maps, use the operators in the following table. | |structuredtext=When you define expressions for segments, outcomes, and action maps, use the operators in the following table. | ||
+ | |||
+ | If the custom events feature toggle is false, “containsAny” is “like“ and “notContainsAny“ is “notLike“ | ||
{{NoteFormat| | {{NoteFormat| | ||
* Expressions are not case-sensitive. | * Expressions are not case-sensitive. | ||
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{{!}}- | {{!}}- | ||
{{!}}contains all | {{!}}contains all | ||
− | {{!}} | + | {{!}}Contains all the characters that you specify. |
{{!}}- | {{!}}- | ||
{{!}}contains any | {{!}}contains any | ||
− | {{!}} | + | {{!}}Contains one or more characters that you specify. |
{{!}}- | {{!}}- | ||
{{!}}does not contain all | {{!}}does not contain all | ||
− | {{!}} | + | {{!}}Doesn't contain all the characters that you specify. |
{{!}}- | {{!}}- | ||
{{!}}does not contain any | {{!}}does not contain any | ||
− | {{!}} | + | {{!}}Doesn't contain any of the characters that you specify. |
{{!}}- | {{!}}- | ||
{{!}}{{!}}equals | {{!}}{{!}}equals | ||
− | {{!}}{{!}} | + | {{!}}{{!}}Matches the characters that you specify exactly, including case. |
{{!}}- | {{!}}- | ||
{{!}}{{!}}not equals | {{!}}{{!}}not equals | ||
− | {{!}}{{!}} | + | {{!}}{{!}}Does not match the characters exactly as you specify. |
{{!}}- | {{!}}- | ||
{{!}}greater than | {{!}}greater than | ||
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{{!}}- | {{!}}- | ||
{{!}}{{!}}starts with | {{!}}{{!}}starts with | ||
− | {{!}}{{!}} | + | {{!}}{{!}}Starts with the character or characters that you specify. |
{{!}}- | {{!}}- | ||
{{!}}{{!}}ends with | {{!}}{{!}}ends with | ||
− | {{!}}{{!}} | + | {{!}}{{!}}Ends with the character or characters that you specify. |
{{!}}} | {{!}}} | ||
|Status=No | |Status=No | ||
}} | }} | ||
}} | }} |
Revision as of 19:21, January 14, 2021
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Contents
Types of operators
When you define expressions for segments, outcomes, and action maps, use the operators in the following table.
If the custom events feature toggle is false, “containsAny” is “like“ and “notContainsAny“ is “notLike“
Tip
- Expressions are not case-sensitive.
- Separate a list of values with commas
- Available operators depend on the object type that you are configuring.
Operator | Description |
contains all | Contains all the characters that you specify. |
contains any | Contains one or more characters that you specify. |
does not contain all | Doesn't contain all the characters that you specify. |
does not contain any | Doesn't contain any of the characters that you specify. |
equals | Matches the characters that you specify exactly, including case. |
not equals | Does not match the characters exactly as you specify. |
greater than | Attribute is greater than the numeric value that you specify. |
greater than or equal | Attribute is greater than or equal to the numeric value that you specify. |
less than | Attribute is less than the numeric value that you specify. |
less than or equal | Attribute is less than or equal to the numeric value that you specify. |
starts with | Starts with the character or characters that you specify. |
ends with | Ends with the character or characters that you specify. |
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