Difference between revisions of "ATC/Current/AdminGuide/Operators"

From Genesys Documentation
Jump to: navigation, search
(Fixed structuredtextwide in vertical issue)
(Published)
Line 2: Line 2:
 
|Standalone=No
 
|Standalone=No
 
|DisplayName=Operators
 
|DisplayName=Operators
−
|Platform=PureEngage, PureConnect, PureCloud
 
 
|TocName=Operators
 
|TocName=Operators
 +
|Context=Learn about the types of operators you can use to {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Build_attributes|display text=build attributes}}.
 +
|Dimension=
 +
|UseCase=
 
|ComingSoon=No
 
|ComingSoon=No
−
|Context=Learn about the types of operators you can use to {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Build_conditions|display text=build conditions}}.
+
|Platform=PureEngage, PureConnect, PureCloud
 +
|Role=
 +
|Application=
 +
|Prereq=
 
|Section={{Section
 
|Section={{Section
 
|sectionHeading=Types of operators
 
|sectionHeading=Types of operators
−
|Standalone=No
+
|anchor=
−
|ComingSoon=No
 
 
|alignment=Vertical
 
|alignment=Vertical
 +
|Media=
 +
|image=
 
|structuredtext={{{!}} class="wikitable"
 
|structuredtext={{{!}} class="wikitable"
 
{{!}}-
 
{{!}}-
Line 33: Line 39:
 
{{!}}{{!}}Browser not like Safari
 
{{!}}{{!}}Browser not like Safari
 
{{!}}}
 
{{!}}}
−
{{NoteFormat|To match alphanumeric characters, you can use either the equals/not equals or the like/not like operators. Consider how precise you need your matching to be.
+
|structuredtextwide=
−
* Use '''equals'''/'''not equals''' when you want to match exactly what you enter here. For example, use '''equals''' when you want to match the URL of your home page.
+
|FAQHeading=
−
* Use '''like''' when you want to match non-numeric entries that are similar, but not identical, to what you specify. {{MINTYDOCSPRODUCT}} finds values that contain the the complete set of characters you specify. For example, "like auto" matches "automobile," "automatic," and "Automaton."
 
−
* Use '''not like''' when you want to find non-numeric entries that do not contain the complete set of characters you specify. For example, "not like auto" matches "life," "Additional," and "car."
 
−
}}
 
−
 
 
 
|Status=No
 
|Status=No
 +
}}{{Section
 +
|sectionHeading=GPE-5839 New operators for custom events
 +
|anchor=
 +
|alignment=Vertical
 +
|Media=
 +
|image=
 +
|structuredtext=When you build expressions for segments, outcomes, and action maps, use the operators in the following table.
 +
{{NoteFormat|
 +
* Expressions are not case-sensitive.
 +
* Separate a list of values with commas
 +
* The available operators depend on what type of object you are configuring. |2}}
 +
{{{!}} class="wikitable"
 +
{{!}}-
 +
{{!}}{{!}}'''Operator'''
 +
{{!}}{{!}}'''Matches'''
 +
{{!}}-
 +
{{!}}contains all
 +
{{!}}a single alphanumeric value or a list of alphanumeric values that contain all of the values in the expression<br />
 +
{{!}}-
 +
{{!}}contains any
 +
{{!}}a single alphanumeric value or a list of alphanumeric values that contain any of the values in the expression<br />
 +
{{!}}-
 +
{{!}}does not contain all
 +
{{!}}a single alphanumeric value or a list of alphanumeric values that do not contain all of the values in the expression<br />
 +
{{!}}-
 +
{{!}}does not contain any
 +
{{!}}a single alphanumeric value or a list of alphanumeric values that do not contain any of the values in the expression
 +
{{!}}-
 +
{{!}}{{!}}equals
 +
{{!}}{{!}}alphanumeric values that exactly match the values in the expression
 +
{{!}}-
 +
{{!}}{{!}}not equals
 +
{{!}}{{!}}alphanumeric values that do not exactly match the values in the expression
 +
{{!}}-
 +
{{!}}greater than
 +
{{!}}numeric values that are greater than the attributes in the expression
 +
{{!}}-
 +
{{!}}greater than or equal
 +
{{!}}numeric values that are greater than or equal to the attributes in the expression
 +
{{!}}-
 +
{{!}}less than
 +
{{!}}numeric values that are less than the attributes in the expression
 +
{{!}}-
 +
{{!}}less than or equal
 +
{{!}}numeric values that are less than or equal to the attributes in the expression
 +
{{!}}-
 +
{{!}}{{!}}starts with
 +
{{!}}{{!}}identical characters starting from the beginning of the string up to and including the last character in the string
 +
{{!}}-
 +
{{!}}{{!}}ends with
 +
{{!}}{{!}}identical characters starting from the end of the string up to and including the first character in the string
 +
{{!}}}
 +
|structuredtextwide=
 +
|FAQHeading=
 +
|Status=Yes
 
}}
 
}}
 
}}
 
}}

Revision as of 19:52, April 30, 2020

This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Learn about the types of operators you can use to build attributes.

Types of operators

Operator Description Example
equals Finds alphanumeric values that exactly match the attributes in the expression. Browser version equals 6.5
not equals Finds alphanumeric values that do not exactly match the attributes in the expression. Browser version does not equal 7.0
like Finds alphanumeric values that match the attributes in the expression. Browser like Chrome
not like Finds alphanumeric values that do not match the attributes in the expression.
 Browser not like Safari

GPE-5839 New operators for custom events

When you build expressions for segments, outcomes, and action maps, use the operators in the following table.

Tip
  • Expressions are not case-sensitive.
  • Separate a list of values with commas
  • The available operators depend on what type of object you are configuring.
Operator Matches
contains all a single alphanumeric value or a list of alphanumeric values that contain all of the values in the expression
contains any a single alphanumeric value or a list of alphanumeric values that contain any of the values in the expression
does not contain all a single alphanumeric value or a list of alphanumeric values that do not contain all of the values in the expression
does not contain any a single alphanumeric value or a list of alphanumeric values that do not contain any of the values in the expression
equals alphanumeric values that exactly match the values in the expression
not equals alphanumeric values that do not exactly match the values in the expression
greater than numeric values that are greater than the attributes in the expression
greater than or equal numeric values that are greater than or equal to the attributes in the expression
less than numeric values that are less than the attributes in the expression
less than or equal numeric values that are less than or equal to the attributes in the expression
starts with identical characters starting from the beginning of the string up to and including the last character in the string
ends with identical characters starting from the end of the string up to and including the first character in the string
Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/Operators (2024-04-27 15:32:07)"
Comments or questions about this documentation? Contact us for support!