Difference between revisions of "ATC/Current/AdminGuide/Operators"

From Genesys Documentation
Jump to: navigation, search
(Published)
 
(One intermediate revision by one other user not shown)
Line 6: Line 6:
  
 
<br />
 
<br />
 +
|Dimension=Segments, Outcomes, ActionMaps
 
|ComingSoon=No
 
|ComingSoon=No
 
|Platform=PureConnect, GenesysCloud, GenesysEngage-cloud
 
|Platform=PureConnect, GenesysCloud, GenesysEngage-cloud
Line 12: Line 13:
 
|anchor=TypesOperators
 
|anchor=TypesOperators
 
|alignment=Vertical
 
|alignment=Vertical
−
|structuredtext=When you define expressions for segments, outcomes, and action maps, use the operators in the following table.
+
|structuredtext=When you define expressions for segments, outcomes, and action maps, use the operators in the following table.{{NoteFormat|
−
 
 
−
If the custom events feature toggle is false, “containsAny” is “like“ and “notContainsAny“ is “notLike“
 
−
{{NoteFormat|
 
 
* Expressions are not case-sensitive.
 
* Expressions are not case-sensitive.
 
* Separate a list of values with commas
 
* Separate a list of values with commas
Line 59: Line 57:
 
{{!}}{{!}}ends with
 
{{!}}{{!}}ends with
 
{{!}}{{!}}Ends with the character or characters that you specify.
 
{{!}}{{!}}Ends with the character or characters that you specify.
 +
{{!}}-
 +
{{!}}like
 +
{{!}}Contains one or more characters that you specify.{{NoteFormat|Applicable if the custom events feature toggle is false.|}}
 +
{{!}}-
 +
{{!}}not like
 +
{{!}}Doesn't contain any of the characters that you specify.{{NoteFormat|Applicable if the custom events feature toggle is false.|}}
 
{{!}}}
 
{{!}}}
 
|Status=No
 
|Status=No
 
}}
 
}}
 
}}
 
}}

Latest revision as of 07:00, June 7, 2022

This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Limited Availability Learn about the types of operators that you can use to create attributes.


Types of operators

When you define expressions for segments, outcomes, and action maps, use the operators in the following table.
Tip
  • Expressions are not case-sensitive.
  • Separate a list of values with commas
  • Available operators depend on the object type that you are configuring.
Operator Description
contains all Contains all the characters that you specify.
contains any Contains one or more characters that you specify.
does not contain all Doesn't contain all the characters that you specify.
does not contain any Doesn't contain any of the characters that you specify.
equals Matches the characters that you specify exactly, including case.
not equals Does not match the characters exactly as you specify.
greater than Attribute is greater than the numeric value that you specify.
greater than or equal Attribute is greater than or equal to the numeric value that you specify.
less than Attribute is less than the numeric value that you specify.
less than or equal Attribute is less than or equal to the numeric value that you specify.
starts with Starts with the character or characters that you specify.
ends with Ends with the character or characters that you specify.
like Contains one or more characters that you specify.
Important
Applicable if the custom events feature toggle is false.
not like Doesn't contain any of the characters that you specify.
Important
Applicable if the custom events feature toggle is false.
Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/Operators (2024-04-27 14:46:28)"
Comments or questions about this documentation? Contact us for support!