External Services Blocks

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This topic is part of the manual Designer User's Guide for version Current of Designer.

The External Services blocks enable your application to interact with an external service, such as a custom service that Genesys has provided to your company, or an external system that stores and exposes data through a REST web service.

Related documentation:

Use the links below to learn more about each External Services block.

Custom Service

Provides inputs to a custom service that Genesys created for your company.

Used in: Initialize, Self Service, Assisted Service, Finalize

HTTP REST

Accesses external systems using RESTful API (over HTTP).

Used in: Initialize, Self Service, Assisted Service, Finalize

Retrieved from "https://all.docs.genesys.com/DES/Current/Designer/ExtServBlocks (2026-04-05 20:01:59)"
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