Lists
From Genesys Documentation
This topic is part of the manual Outbound (CX Contact) CX Contact Help for version Current of Outbound (CX Contact).
Use this section of the user interface to create and manage contact lists.
Related documentation:
What do you want to do?
Lists
- Learn about supported file formats
- Learn about the fields and field labels in a contact list
- Learn about contact list database tables
- Import a contact list
- View import activity
- Export a contact list
- Apply phone number filters
- Define list weighting
- Edit a contact list
- Delete a contact list
- Create a data mapping schema
- Add contacts to a contact list
- Permanently remove contacts from a contact list
List Rules
- Create an upload rule
- Create a selection rule
- Create a filtering rule
- Edit a list rule
- Delete a list rule
- Duplicate a list rule
List Automation
- Create a List Automation job
- Schedule a run
- Learn about supported FTP address formats
- Create List Automation rules
- View job details
Specification Files
Contact Search