Create a web messaging offer

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This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Feature coming soon!Learn how to create a web messaging offer for your website.

Create an action map to offer web messaging

To offer web messaging on your website, create an action map for it. The action map defines the conditions that trigger the web messaging offer. For more information about creating action maps, see Create an action map.

Select the web messaging action

File:WebMessagingActionMap.png

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