Operators
From Genesys Documentation
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Contents
Types of operators
When you define expressions for segments, outcomes, and action maps, use the operators in the following table.
Tip
- Expressions are not case-sensitive.
- Separate a list of values with commas
- Available operators depend on the object type that you are configuring.
Operator | Description |
contains all | Attribute contains all the characters that you specify. |
contains any | Attribute contains one or more characters that you specify. |
does not contain all | Attribute doesn't contain all the characters that you specify. |
does not contain any | Attribute doesn't contain any of the characters that you specify. |
equals | Attribute matches the characters that you specify exactly. |
not equals | Attribute does not match the characters exactly as you specify. |
greater than | Attribute is greater than the numeric value that you specify. |
greater than or equal | Attribute is greater than or equal to the numeric value that you specify. |
less than | Attribute is less than the numeric value that you specify. |
less than or equal | Attribute is less than or equal to the numeric value that you specify. |
starts with | Attribute starts with the character or characters that you specify. |
ends with | Attribute ends with the character or characters that you specify. |
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