Difference between revisions of "ATC/Current/AdminGuide/Build attributes"
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|TocName=Build attributes | |TocName=Build attributes | ||
|Context=Learn how to build the logic that identifies which users belong to specific segments, which users achieve specific outcomes, and when to trigger action maps. | |Context=Learn how to build the logic that identifies which users belong to specific segments, which users achieve specific outcomes, and when to trigger action maps. | ||
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|Section={{Section | |Section={{Section | ||
|sectionHeading=Where you build attributes | |sectionHeading=Where you build attributes | ||
|anchor=Where you build | |anchor=Where you build | ||
|alignment=Vertical | |alignment=Vertical | ||
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|structuredtext=You build attributes to specify when: | |structuredtext=You build attributes to specify when: | ||
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*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes|display text=A user achieves an outcome}} | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Outcomes|display text=A user achieves an outcome}} | ||
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Segments|display text=A user is matched to a segment}} | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Segments|display text=A user is matched to a segment}} | ||
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#Click the checkmark to save your attribute. | #Click the checkmark to save your attribute. | ||
#To add another attribute, click '''add detail'''. | #To add another attribute, click '''add detail'''. | ||
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|structuredtext=#Click '''Edit''' next to the attribute. | |structuredtext=#Click '''Edit''' next to the attribute. | ||
#Make your changes. | #Make your changes. | ||
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Revision as of 10:15, October 13, 2020
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Learn how to build the logic that identifies which users belong to specific segments, which users achieve specific outcomes, and when to trigger action maps.
Where you build attributes
You build attributes to specify when:
Add an attribute
- Click Add first attribute or Add next attribute.
- Select the attribute.
- Select the operators.
- Select or specify the value.
- Click the checkmark to save your attribute.
- To add another attribute, click add detail.
Edit an attribute
- Click Edit next to the attribute.
- Make your changes.
Delete an attribute
When you choose to delete and attribute, Genesys Predictive Engagement deletes it immediately.
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