Difference between revisions of "ATC/Current/AdminGuide/Operators"

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Revision as of 02:29, July 25, 2020

This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Learn about the types of operators you can use to build attributes.

Types of operators

Operator Description Example
equals Finds alphanumeric values that exactly match the attributes in the expression. Browser version equals 6.5
not equals Finds alphanumeric values that do not exactly match the attributes in the expression. Browser version does not equal 7.0
like Finds alphanumeric values that match the attributes in the expression. Browser like Chrome
not like Finds alphanumeric values that do not match the attributes in the expression.
 Browser not like Safari

GPE-5839 New operators for custom events

When you build expressions for segments, outcomes, and action maps, use the operators in the following table.

Tip
  • Expressions are not case-sensitive.
  • Separate a list of values with commas
  • The available operators depend on what type of object you are configuring.
Operator Matches
contains all a single alphanumeric value or a list of alphanumeric values that contain all of the values in the expression
contains any a single alphanumeric value or a list of alphanumeric values that contain any of the values in the expression
does not contain all a single alphanumeric value or a list of alphanumeric values that do not contain all of the values in the expression
does not contain any a single alphanumeric value or a list of alphanumeric values that do not contain any of the values in the expression
equals alphanumeric values that exactly match the values in the expression
not equals alphanumeric values that do not exactly match the values in the expression
greater than numeric values that are greater than the attributes in the expression
greater than or equal numeric values that are greater than or equal to the attributes in the expression
less than numeric values that are less than the attributes in the expression
less than or equal numeric values that are less than or equal to the attributes in the expression
starts with identical characters starting from the beginning of the string up to and including the last character in the string
ends with identical characters starting from the end of the string up to and including the first character in the string
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