Difference between revisions of "ATC/Current/AdminGuide/About analytics"

From Genesys Documentation
Jump to: navigation, search
(Published)
(Published)
Line 4: Line 4:
 
|Platform=PureConnect, GenesysCloud
 
|Platform=PureConnect, GenesysCloud
 
|ComingSoon=No
 
|ComingSoon=No
|Context=Learn how to evaluate how customers use your website and determine how effective your action maps are.
+
|Context=Learn how to evaluate how visitors use your website and determine the effectiveness of your action maps.
 
|TSSection={{TSSection
 
|TSSection={{TSSection
 
|sectionheading=Availability of analytics data
 
|sectionheading=Availability of analytics data
|description=Understand how {{MINTYDOCSPRODUCT}}'s machine learning processes user data for reports. Learn when data results are available to you. Understand how you can select the granularity of data that appears in reports.
+
|description=Understand how {{MINTYDOCSPRODUCT}}'s machine learning processes visitor data for reports. Learn when data results are available to you. Understand how you can select the granularity of data that appears in reports.
 
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Analytics_data}}
 
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Analytics_data}}
 
}}{{TSSection
 
}}{{TSSection
Line 17: Line 17:
 
|sectionheading=Billing and usage
 
|sectionheading=Billing and usage
 
|description=View your billing and usage information.
 
|description=View your billing and usage information.
|relatedarticles=* {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Usage}}
+
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Usage}}
 
}}
 
}}
 
}}
 
}}

Revision as of 19:54, December 17, 2020

Learn how to evaluate how visitors use your website and determine the effectiveness of your action maps.


Availability of analytics data

Understand how Genesys Predictive Engagement's machine learning processes visitor data for reports. Learn when data results are available to you. Understand how you can select the granularity of data that appears in reports.

Reports

Review the available reports in Genesys Predictive Engagement.

Billing and usage

View your billing and usage information.

Comments or questions about this documentation? Contact us for support!