Difference between revisions of "ATC/Current/AdminGuide/Usage"

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Usage counts are updated daily. When you view your usage, you see the total number of events as of the previous day.  
 
Usage counts are updated daily. When you view your usage, you see the total number of events as of the previous day.  
  
For more information about your event pricing, see [https://help.mypurecloud.com/articles/view-billing-usage-summary/ View your billing and usage summary].
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For more information about your event pricing, see [https://help.mypurecloud.com/articles/?p=52576 View your billing and usage summary].
 
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Revision as of 14:55, November 19, 2020

Understand how you can monitor your usage charges for Genesys Predictive Engagement events.

Prerequisites

  • Any of the following Billing permissions:
    • Billing > All Permissions
    • Billing > Subscription > Add
    • Billing > Subscription > View

About your usage

Genesys Predictive Engagement is priced on a per-event basis. Genesys Predictive Engagement, measures usage for the following types of events:

View your usage

Monitor your Genesys Predictive Engagement usage in the Subscription section of Genesys Cloud.

Usage counts are updated daily. When you view your usage, you see the total number of events as of the previous day.

For more information about your event pricing, see View your billing and usage summary.

Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/Usage (2025-06-19 20:51:22)"
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