Difference between revisions of "ATC/Current/AdminGuide/Get Started PureConnect"

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#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_action_maps|display text=Build action maps.}}
 
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#{{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Live_Now|display text=Use LiveNow to see customer activity on your website}}
 
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|structuredtext=*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/Prerequisites.htm Verify prerequisites for PureConnect.]
 
|structuredtext=*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/Prerequisites.htm Verify prerequisites for PureConnect.]
 
*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/configuration_overview.htm Configure Altocloud in PureConnect.]
 
*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/configuration_overview.htm Configure Altocloud in PureConnect.]
 
*[https://help.genesys.com/cic/desktop/altocloud_integration_landing.htm Read about Altocloud in PureConnect.]
 
*[https://help.genesys.com/cic/desktop/altocloud_integration_landing.htm Read about Altocloud in PureConnect.]
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Revision as of 16:58, July 17, 2020

This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

PureConnect customers should complete these initial tasks in order to use Genesys Predictive Engagement.

Complete the following procedures

  1. Prepare your platform.
  2. Learn about Genesys Predictive Engagement's tracking capabilities and how to prepare widgets for Genesys Predictive Engagement. Then update your webpages with the Genesys Predictive Engagement tracking snippet.
  3. Configure Web tracking.
    Tip
    Initially, configure only the allowed domains. Then use Live Now to verify that Genesys Predictive Engagement is tracking events. After basic tracking works, configure the rest of the web tracking settings.
  4. Create segments
  5. Create outcomes.
  6. Build actions.
  7. Build action maps.
  8. Use LiveNow to see customer activity on your website

Prepare your platform

Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/Get_Started_PureConnect (2025-06-19 08:27:12)"
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