Difference between revisions of "ATC/Current/AdminGuide/About analytics"

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|description=Learn about the {{MINTYDOCSPRODUCT}} reports and the performance views in Genesys Cloud CX.
 
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*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_Map_Performance}}
*[https://help.mypurecloud.com/?p=195527&post_type=article&preview=1&_ppp=dd8d696dd3 Predictive Engagement data in Genesys Cloud performance views]
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*[https://help.mypurecloud.com/?p=195527&post_type=article&preview=1&_ppp=dd8d696dd3 Predictive Engagement data in Genesys Cloud CX performance views]
 
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|sectionheading=Billing and usage
 
|sectionheading=Billing and usage

Revision as of 21:27, November 9, 2021

Learn how to evaluate how visitors use your website and determine the effectiveness of your action maps.


Availability of analytics data

Understand how Genesys Predictive Engagement's machine learning processes visitor data for reports. Learn when data results are available to you. Understand how you can select the granularity of data that appears in reports.

Reports

Learn about the Genesys Predictive Engagement reports and the performance views in Genesys Cloud CX.

Billing and usage

View your billing and usage information.

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