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Article > TocName : Agent State Details Report or Overview or Segments assigned or None

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Standalone:
None (744) · No (675) · Yes (1159) · {{{Standalone}}} (134)
productshort:
Draft:PEC-REP (798) · PEC-REP (353) · Draft:PEC-Developer (83) · Draft:ContentAdmin (70) · Draft:ReleaseNotes (65) · ReleaseNotes (62) · Draft:ATC (56) · Draft:PrivateEdition (52) · ATC (44) · PrivateEdition (42) · Draft:VM (34) · Draft:PEC-DC (30) · PEC-DC (28) · UseCases (27) · VM (26) · Draft:PEC-REC (26) · PEC-Developer (25) · GDE (24) · Draft:GenesysEngageMulticloud (24) · Draft:PEC-GSM (23)
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Platform:
None (2480) · GenesysCloud (28) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (109) · GenesysEngage-cloud, PureConnect (21) · GenesysEngage-cloud, PureConnect, GenesysCloud (15) · GenesysEngage-onpremises (10) · GenesysEngage-onpremises, PureConnect, GenesysCloud (19) · Private Edition (2) · PureConnect (3) · PureConnect, GenesysCloud, GenesysEngage-cloud (17) · PureConnect, GenesysEngage-cloud (7)
ComingSoon:
None (2096) · No (600) · Yes (14)
Role:
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DisplayName:
None (414) · Architecture (65) · High availability and disaster recovery (47) · Before you begin (47) · Logging (23) · Deprecation-AllNotices (17) · Get started (14) · Ports (14) · Metrics (14) · Overview (13) · Deploy (10) · Agent State Details Report (9) · Interdependencies (8) · iWD Metrics (7)
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Dimension:
None (2630) · AgentDesktopHelm (2) · AuthenticationHelm (2) · CallbackHelm (2) · ContentOffers (2) · CX ContactHelm (2) · deploydigital (4) · DesignerHelm (2) · Digital ChannelsHelm (2) · EmailHelm (2) · EventStreamHelm (2) · FreqCap (2) · GCXIHelm (2) · Genesys PulseHelm (2) · GIMHelm (2) · GVPHelm (2) · GWSHelm (2) · Intelligent Workload DistributionHelm (2) · InteractionServerHelm (2) · IWD Data MartHelm (1) · Journey (2) · Modules (2) · Outcomes (2) · ReportingAnalyticsHelm (2) · Segments (4) · sr (4) · TelemetryHelm (2) · UCSHelm (2) · VoiceHelm (1) · VoiceMicroservicesHelm (2) · WebChat (8) · WebMessaging (8) · WebRTCHelm (2)
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Reporting (815) · None (632) · Genesys Multicloud CX Private Edition (94) · Genesys Predictive Engagement (89) · Internal Content Administration (68) · Digital Channels (64) · Voice Microservices (51) · Developer (47) · Genesys Multicloud CX (44) · Intelligent Workload Distribution (40) · Genesys Dialog Engine (39) · Designer (34) · Genesys Voice Platform (32) · Genesys Data Layer (32) · Genesys Recording, Quality Management, and Speech Analytics (30) · Genesys Authentication (26) · Telemetry Service (26)
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Manual:
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Application:
None (2637) · Agent Desktop (1) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · CX Contact (2) · Designer (28) · IVR Administration (2) · Platform Administration (2) · Pulse Reporting (2) · Reporting, Reporting GCXI (30) · Workforce Administration, Workforce Management (2)
UseCase:
None (2708) · CE01 (2)
PEPageType:
None (2452) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (14) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (5) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (35) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (2) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (41) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (54) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (28) · e58addd1-923c-445b-b6f5-f0225a55bd15 (6) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (49)

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