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Article > Platform : GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or GenesysEngage-onpremises, PureConnect, GenesysCloud or PureConnect or None & PEPageType : 21ecf3f4-ef12-4276-8872-1e0e3af9561e or f94c5001-0cfd-4352-ace3-a27b07d5f3a1 or None

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