Difference between revisions of "ATC/Current/AdminGuide/Get Started PureEngage Cloud"

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Revision as of 11:45, July 15, 2020

This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Contents

PureEngage cloud-based customers should complete these initial tasks in order to use Genesys Predictive Engagement.

Overview

  1. Prepare your tenant.
  2. Configure permissions and routing logic.
  3. Log in to Altocloud.
  4. Create segments
  5. Create outcomes.
  6. Monitor web activity with LiveNow.
  7. Configure your web pages.
  8. Build actions.
  9. Build action maps.
  10. Receive chats in Agent Desktop.
Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/Get_Started_PureEngage_Cloud (2025-08-24 17:10:24)"
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