Difference between revisions of "ATC/Current/AdminGuide/Get Started PureConnect"

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|structuredtext=*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/Prerequisites.htm Verify prerequisites for PureConnect.]
 
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*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/configuration_overview.htm Configure Altocloud in PureConnect.]
 
*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/configuration_overview.htm Configure Altocloud in PureConnect.]

Revision as of 13:26, January 17, 2020

This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

PureConnect customers should complete these initial tasks in order to use Genesys Predictive Engagement.

Overview

  1. Prepare your platform.
  2. Learn about Genesys Predictive Engagement's tracking capabilities and then update your webpages with the Genesys Predictive Engagement tracking snippet.
  3. Configure Web tracking.
  4. Create segments
  5. Create outcomes.
  6. Build actions.
  7. Build action maps.
  8. Use LiveNow to see customer activity on your website

Prepare your platform

Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/Get_Started_PureConnect (2025-06-19 12:38:04)"
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