Difference between revisions of "ATC/Current/AdminGuide/Additional information"
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Revision as of 18:46, October 10, 2019
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
View details about a customer's geographic location and the technology they use to connect to your website.
Prerequisites
- Configure the following permissions in PureCloud:
- Journey > Customer > View permission (to see information about existing customers)
- Journey > Event > View permission (to see events on the customer journey map)
- Journey > Visit > View permission (to see live tracking information about visitors who are currently on your website)
View additional information
View additional information, including the customer's:
Browsers
Devices
Operating system
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