Difference between revisions of "ATC/Current/AdminGuide/Visitor Activity"
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Revision as of 12:26, May 14, 2019
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Contents
Use the Visitor Activity report to track how visitors use your site.
About the Visitor Activity report
The Visitor Activity report shows the number of visitors on your website during a given time period. It allows you to track usage trends and to see exact numbers of visitors at specific times. You can filter results by segments and outcomes. For more information about the availability of data in this report, see About analytics data.
View the Visitor Activity report
- Click Admin.
- Under Altocloud, click Visitor Activity Report.
Configure the Visitor Activity report
- To select the time period for the report, click the Start and End boxes.
- To indicate whether you want to see hourly or daily results, click the Granularity option. For more information, see Granularity.
- To filter the results by segments and/or outcomes, select up to 10 items in the Filter activity by list.ImportantSegments appear at the top of the list. To select outcomes, scroll down. You may select a total of 10 items, any combination of segments and outcomes, in this list.
See details
To see details, hover over a point on the report.
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